On September 16th, 2020, between 6:00 and 7:00 PM EST (September 16, 2020, 2200-2300 UTC), we will reload a rack switch pair in EWR1 to alleviate a fault condition.
During the maintenance, Packet engineers will reboot both members of the switch pair. Customers in these racks will experience approximately 20 minutes downtime during the reboot.
Please reach out via firstname.lastname@example.org
or our community Slack should you have any questions.