On Sunday, August 16, 2020 at 12:05 AM to 03:05 AM EST (0405 - 0705 UTC), we will implement a disruptive network code upgrade on six of our Top-of-Rack switches in our EWR1 availability zone.
During the upgrade, Packet engineers will upgrade the software on the Top-of-Rack switch infrastructure in this datacenter. This upgrade process requires a reload of both switches in our redundant pairs, so it will result in up to 60 minutes of total downtime to your infrastructure behind each switch pair. Please note that this means there may be multiple occurrences of impact during the maintenance window as some switch pairs will require multiple reloads within the window.
If you have infrastructure that is in the scope of this upgrade, a direct notification via email will be sent to the maintenance email address listed within your Packet organization. Please reach out to our support team at firstname.lastname@example.org
if you have any questions or concerns.
Team @ Packet