On Monday, September 14, 2020 between 17:00-19:00 EST (21:00-23:00 UTC), Engineers will be upgrading a single spine switch in our FRA2 (Frankfurt) location. This device is one of a redundant set in this facility. This emergency maintenance is being performed to correct a software issue that may impact customers if left in its present state. Customers may experience brief moments of loss of connectivity while engineers route traffic away from this device.
Please reach out to our support team at firstname.lastname@example.org
if you have any questions or concerns.