All Systems Operational

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Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Uptime over the past 90 days. View historical uptime.
Equinix Metal API Operational
90 days ago
100.0 % uptime
Today
Equinix Metal Portal Operational
90 days ago
100.0 % uptime
Today
Equinix Metal Website ? Operational
Device Provisioning Operational
Equinix Metal Network Operational
Americas Operational
90 days ago
100.0 % uptime
Today
New York (NY) Operational
90 days ago
100.0 % uptime
Today
Washington DC (DC) Operational
90 days ago
100.0 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
100.0 % uptime
Today
Dallas (DA) Operational
90 days ago
100.0 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LA) Operational
90 days ago
100.0 % uptime
Today
Kansas City (KC) Operational
90 days ago
100.0 % uptime
Today
Houston (HO) Operational
90 days ago
100.0 % uptime
Today
Pittsburgh (PI) Operational
90 days ago
100.0 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Phoenix (PX) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Detroit (DT) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
Montreal (MT) Operational
90 days ago
100.0 % uptime
Today
Miami (MI) Operational
90 days ago
100.0 % uptime
Today
Mexico City (MX) Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Amsterdam (AM) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
100.0 % uptime
Today
Helsinki (HE) Operational
90 days ago
100.0 % uptime
Today
Stockholm (SK) Operational
90 days ago
100.0 % uptime
Today
Manchester (MA) Operational
90 days ago
100.0 % uptime
Today
Milan (ML) Operational
90 days ago
100.0 % uptime
Today
Dublin (DB) Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Tokyo (TY) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) Operational
90 days ago
100.0 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
100.0 % uptime
Today
Seoul (SL) Operational
90 days ago
100.0 % uptime
Today
Osaka (OS) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ME) Operational
90 days ago
100.0 % uptime
Today
Mumbai (MB) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned Network Maintenance - SG Metro Apr 19, 2024 15:00-21:00 UTC
On Friday, April 19th, 2024 between 15:00 and 21:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections will experience an impact on primary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual/dedicated circuits.

Metros in the scope of this maintenance: Singapore

Please reach out at support@equinixmetal.com with any questions.
Posted on Mar 20, 2024 - 16:17 UTC
Planned Network Maintenance - Multiple Metros May 1, 2024 01:00-07:00 UTC
On Wednesday, May 1st, 2024 between 01:00 and 07:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant shared fabric connections will experience an impact on secondary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual/dedicated circuits.

Metros in the scope of this maintenance: London and Stockholm.

Please reach out at support@equinixmetal.com with any questions.
Posted on Apr 15, 2024 - 00:27 UTC
Planned Network Maintenance - Multiple Metros May 2, 2024 01:00-07:00 UTC
On Thursday, May 2nd, 2024 between 01:00 and 07:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections will experience an impact on primary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual/dedicated circuits.

Metros in the scope of this maintenance: London and Stockholm.

Please reach out at support@equinixmetal.com with any questions.
Posted on Apr 15, 2024 - 00:28 UTC
Planned Network Maintenance - Multiple Metros May 6, 2024 01:00-07:00 UTC
On Monday, May 6th, 2024 between 01:00 and 07:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant shared fabric connections will experience an impact on secondary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual/dedicated circuits.

Metros in the scope of this maintenance: Paris and Helsinki.

Please reach out at support@equinixmetal.com with any questions.
Posted on Apr 15, 2024 - 00:39 UTC
Planned Network Maintenance - Multiple Metros May 7, 2024 01:00-07:00 UTC
On Tuesday, May 7th, 2024 between 01:00 and 07:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections will experience an impact on primary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual/dedicated circuits.

Metros in the scope of this maintenance: Paris and Helsinki.

Please reach out at support@equinixmetal.com with any questions.
Posted on Apr 15, 2024 - 00:40 UTC
Planned Network Maintenance - CH Metro May 8, 2024 03:00-06:00 UTC
On Wednesday, May 8th, 2024 between 03:00 and 06:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Chicago.

Please reach out at support@equinixmetal.com with any questions.
Posted on Apr 18, 2024 - 11:55 UTC
Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024
Site Infrastructure Maintenance - Washington, D.C.
Completed - The scheduled maintenance has been completed.
Apr 18, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 18:00 UTC
Scheduled - On Thursday, April 18th, 2024 between 12:00PM and 3:00PM MST (18:00-21:00 UTC), we will perform a scheduled maintenance on the site infrastructure supporting our Load Balancer product in dc10. The maintenance should not affect load balancing service and any currently deployed resources will still be available and accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Apr 15, 19:10 UTC
Planned Network Maintenance - SG Metro
Completed - The scheduled maintenance has been completed.
Apr 18, 17:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 15:00 UTC
Scheduled - On Thursday, April 18th, 2024 between 15:00 and 21:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections will experience an impact on secondary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual/dedicated circuits.

Metros in the scope of this maintenance: Singapore

Please reach out at support@equinixmetal.com with any questions.
Mar 20, 16:12 UTC
DNS issues in MD2
Resolved - This incident has been resolved.
Apr 18, 15:50 UTC
Monitoring - A fix has been implemented as we are monitoring the results.
Apr 18, 15:05 UTC
Identified - The issue has been identified.
Apr 18, 14:58 UTC
Investigating - We are aware of DNS issues in MD2. Engineers are investigating.
Apr 18, 14:57 UTC
Planned Network Maintenance - LA Metro
Completed - The scheduled maintenance has been completed.
Apr 18, 08:13 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 18, 07:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 07:00 UTC
Scheduled - On Thursday, April 18th, 2024 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections will experience an impact on secondary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual/dedicated circuits.

Metros in the scope of this maintenance: Los Angeles.

Please reach out at support@equinixmetal.com with any questions.
Mar 25, 08:23 UTC
Apr 17, 2024
Site Infrastructure Maintenance - Sydney
Completed - The scheduled maintenance has been completed.
Apr 17, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 14:00 UTC
Scheduled - On Wednesday, April 17th, 2024 between 10AM and 2PM EDT (1400 - 1800 UTC), we will perform a scheduled maintenance on our site infrastructure in SY4. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, SY4 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Apr 11, 19:46 UTC
Planned Network Maintenance - Multiple Metros
Completed - The scheduled maintenance has been completed.
Apr 17, 09:22 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 17, 08:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 07:00 UTC
Scheduled - On Wednesday, April 17th, 2024 between 07:00 and 13:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections will experience an impact on primary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual/dedicated circuits.

Metros in the scope of this maintenance: Chicago and Los Angeles.

Please reach out at support@equinixmetal.com with any questions.
Mar 25, 08:20 UTC
Apr 16, 2024
Site Infrastructure Maintenance - Seoul
Completed - The scheduled maintenance has been completed.
Apr 16, 21:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 UTC
Scheduled - On Tuesday, April 16th, 2024 between 11AM and 3PM PDT (1800-2200 UTC), we will perform a scheduled maintenance on our site infrastructure in SL1. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, SL1 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Apr 11, 19:33 UTC
Planned Network Maintenance - CH Metro
Completed - The scheduled maintenance has been completed.
Apr 16, 09:02 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 16, 08:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:00 UTC
Scheduled - On Tuesday, April 16th, 2024 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections will experience an impact on secondary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual/dedicated circuits.

Metros in the scope of this maintenance: Chicago.

Please reach out at support@equinixmetal.com with any questions.
Mar 25, 08:14 UTC
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Secondary Metal port impacted
Resolved - This incident has been resolved.
Apr 11, 05:33 UTC
Investigating - Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Frankfurt metro.

Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.

Please reach out at support@equinixmetal.com with any questions.
Apr 11, 02:42 UTC
Apr 10, 2024
Shared Interconnection Maintenance
Completed - This maintenance has been canceled.
Apr 10, 17:11 UTC
Scheduled - Between Wednesday, April 10th, 2024, and Thursday, April 11th, 2024, from 20:00 to 04:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.

Customers with redundant interconnections will see impact to secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual circuits.

Metros in the scope of this maintenance: Frankfurt.

Please reach out at support@equinixmetal.com with any questions.
Mar 31, 21:34 UTC
Planned Network Maintenance - SP Metro
Completed - The scheduled maintenance has been completed.
Apr 10, 09:30 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 10, 09:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 07:00 UTC
Scheduled - On Wednesday, April 10th, 2024 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections will experience an impact on primary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual/dedicated circuits.

Metros in the scope of this maintenance: Sao Paulo.

Please reach out at support@equinixmetal.com with any questions.
Mar 15, 15:44 UTC
Apr 9, 2024
Planned Network Maintenance - SP Metro
Completed - The scheduled maintenance has been completed.
Apr 9, 09:43 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 9, 09:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 07:00 UTC
Scheduled - On Tuesday, April 9th, 2024 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections will experience an impact on secondary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual/dedicated circuits.

Metros in the scope of this maintenance: Sao Paulo.

Please reach out at support@equinixmetal.com with any questions.
Mar 15, 15:47 UTC
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

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