Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 20, 2022 - 18:00 UTC
Scheduled
On Saturday, May 21st, 2022 between 02:00 and 03:00 SGT (May 20th, 18:00 - 19:00 UTC), we will be reloading a core router in our SG metro to alleviate a software bug identified in the running firmware.
During the maintenance, Equinix Metal engineers will divert traffic from the core router so diagnostics can be performed to clear the fault condition. Traffic will be restored following the diagnostics. Due to the nature of the work being performed, you may experience brief packet loss and/or added latency while traffic is diverted to alternate paths.
Customers with non-redundant Fabric connections will lose connectivity for approximately 30 minutes as routers are rebooted. Customers with redundant Fabric connections may observe impact to one connection only.
Please reach out via support@equinixmetal.com or our community Slack should you have any questions.
Posted May 19, 2022 - 14:31 UTC
This scheduled maintenance affected: Asia-Pacific (Singapore (SG)) and Equinix Metal Network.