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had a major outage.
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Scheduled Maintenance
Planned Network Maintenance - MI metro Jun 11, 2025 02:00-06:00 UTC
On Wednesday, June 11th, 2025 between 02:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Miami.
Please reach out to support@equinixmetal.com with any questions.
Posted on May 29, 2025 - 12:18 UTC
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Miami.
Please reach out to support@equinixmetal.com with any questions.
Posted on May 29, 2025 - 12:18 UTC
Planned Network Maintenance - SP Metro Jun 11, 2025 07:00-11:00 UTC
On Wednesday, June 11th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Sao Paulo.
Please reach out to support@equinixmetal.com with any questions.
Posted on May 29, 2025 - 16:01 UTC
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Sao Paulo.
Please reach out to support@equinixmetal.com with any questions.
Posted on May 29, 2025 - 16:01 UTC
Planned Network Maintenance - SY Metro Jun 11, 2025 16:00-20:00 UTC
On Wednesday, June 11th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Sydney
Please reach out to support@equinixmetal.com with any questions.
Posted on May 28, 2025 - 17:41 UTC
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Sydney
Please reach out to support@equinixmetal.com with any questions.
Posted on May 28, 2025 - 17:41 UTC
Planned Network Maintenance - AT and MT Metros Jun 12, 2025 02:00-07:00 UTC
On Thursday, June 12th, 2025 between 02:00 and 07:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Atlanta and Montreal.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 20, 2025 - 23:12 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Atlanta and Montreal.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 20, 2025 - 23:12 UTC
Planned Network Maintenance - CH Metro Jun 12, 2025 07:00-11:00 UTC
On Thursday, June 12th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Chicago.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 21, 2025 - 14:13 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Chicago.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 21, 2025 - 14:13 UTC
Planned Network Maintenance - FR Metro Jun 16, 2025 22:00 - Jun 17, 2025 03:00 UTC
On Monday, June 16th, 2025 between 22:00 and Tuesday, 17th June, 03:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Frankfurt.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 28, 2025 - 01:10 UTC
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Frankfurt.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 28, 2025 - 01:10 UTC
Planned Network Maintenance - SV Metro Jun 17, 2025 07:00-11:00 UTC
On Tuesday, June 17th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Silicon Valley.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 27, 2025 - 10:38 UTC
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Silicon Valley.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 27, 2025 - 10:38 UTC
Planned Network Maintenance - SG Metro Jun 17, 2025 17:00-21:00 UTC
On Tuesday, June 17th, 2025 between 17:00 and 21:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Singapore
Please reach out at support@equinixmetal.com with any questions.
Posted on May 29, 2025 - 19:41 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Singapore
Please reach out at support@equinixmetal.com with any questions.
Posted on May 29, 2025 - 19:41 UTC
Planned Network Maintenance - FR Metro Jun 18, 2025 22:00 - Jun 19, 2025 03:00 UTC
On Wednesday, June 18th, 2025, between 22:00 UTC and Thursday, June 19th, 03:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Frankfurt.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 28, 2025 - 01:11 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Frankfurt.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 28, 2025 - 01:11 UTC
Planned Network Maintenance - SV Metro Jun 19, 2025 07:00-12:00 UTC
On Thursday, June 19th, 2025 between 07:00 and 12:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Silicon Valley.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 27, 2025 - 11:43 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Silicon Valley.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 27, 2025 - 11:43 UTC
Planned Network Maintenance - SG Metro Jun 19, 2025 17:00-21:00 UTC
On Thursday, June 19th, 2025 between 17:00 and 21:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Singapore
Please reach out at support@equinixmetal.com with any questions.
Posted on May 29, 2025 - 19:45 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Singapore
Please reach out at support@equinixmetal.com with any questions.
Posted on May 29, 2025 - 19:45 UTC
Planned Network Maintenance - OS and SL Metros Jun 24, 2025 17:00-21:00 UTC
On Tuesday, June 24th, 2025 between 17:00 and 21:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Osaka and Seoul
Please reach out at support@equinixmetal.com with any questions.
Posted on May 29, 2025 - 19:49 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Osaka and Seoul
Please reach out at support@equinixmetal.com with any questions.
Posted on May 29, 2025 - 19:49 UTC
Planned Network Maintenance - OS and SL Metros Jun 26, 2025 17:00-21:00 UTC
On Thursday, June 26th, 2025 between 17:00 and 21:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Osaka and Seoul
Please reach out at support@equinixmetal.com with any questions.
Posted on May 29, 2025 - 19:52 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Osaka and Seoul
Please reach out at support@equinixmetal.com with any questions.
Posted on May 29, 2025 - 19:52 UTC
Planned Network Maintenance - HK Metro Jun 30, 2025 16:00-17:00 UTC
On Monday, June 30th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Hong Kong
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 03, 2025 - 16:11 UTC
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Hong Kong
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 03, 2025 - 16:11 UTC
Planned Network Maintenance - HK Metro Jul 2, 2025 16:00-20:00 UTC
On Wednesday, July 2nd, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Hong Kong
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 03, 2025 - 16:14 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Hong Kong
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 03, 2025 - 16:14 UTC
Planned Network Maintenance - MB and SY Metros Jul 8, 2025 16:00-20:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 03, 2025 - 16:20 UTC
Jun 03, 2025 - 16:20 UTC
Scheduled -
On Tuesday, July 8th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Mumbai and Sydney
Please reach out at support@equinixmetal.com with any questions.
Jun 03, 2025 - 16:16 UTC
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Mumbai and Sydney
Please reach out at support@equinixmetal.com with any questions.
Jun 03, 2025 - 16:16 UTC
Planned Network Maintenance - MB and SY Metros Jul 10, 2025 16:00-20:00 UTC
On Thursday, July 10th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Mumbai and Sydney
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 03, 2025 - 16:18 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Mumbai and Sydney
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 03, 2025 - 16:18 UTC