Completed -
The scheduled maintenance has been completed.
Nov 20, 15:04 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 20, 15:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 14:30 UTC
Scheduled -
On Thursday, 20 November 2025 between 9:30AM and 1:30PM EST (14:30-18:30 UTC), we will perform a scheduled maintenance on our site infrastructure in sy5. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, sy5 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Nov 19, 16:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 14:30 UTC
Scheduled -
On Wednesday, 19 November 2025 between 9:30AM and 1:30PM EST (14:30-18:30 UTC), we will perform a scheduled maintenance on our site infrastructure in db3. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, db3 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Nov 18, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 20:00 UTC
Scheduled -
On Tuesday, 18 November 2025 between 1:00PM and 4:00PM MST (20:00-23:00 UTC), we will perform a scheduled maintenance on our site infrastructure in he7. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, he7 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Resolved -
This incident has been resolved.
Nov 18, 19:51 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 18, 15:35 UTC
Investigating -
We are currently experiencing an outage affecting the Equinix Metal API and Console due to a Cloudflare service disruption. Our team is actively monitoring the situation and working to restore functionality as soon as possible.
Nov 18, 14:26 UTC
Completed -
The scheduled maintenance has been completed.
Nov 18, 16:48 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 14:30 UTC
Scheduled -
On Tuesday, 18 November 2025 between 9:30AM and 1:30PM EST (14:30-18:30 UTC), we will perform a scheduled maintenance on our site infrastructure in tr2. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, tr2 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Nov 18, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 01:00 UTC
Scheduled -
On Tuesday, November 18th, 2025 between 01:00 UTC and 09:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Sao Paulo
Completed -
The scheduled maintenance has been completed.
Nov 18, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 21:00 UTC
Scheduled -
On Monday, November 17th, 2025 between 21:00 UTC and Tuesday, November 18th 03:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Stockholm
Resolved -
This incident has been resolved.
Nov 14, 12:51 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 14, 12:22 UTC
Identified -
The issue has been identified and a fix is being implemented.
Nov 14, 12:05 UTC
Update -
We are continuing to investigate this issue.
Nov 14, 12:05 UTC
Investigating -
We have experienced a fault impacting Shared Fabric interconnections in the Frankfurt metro. This issue affected both primary and secondary virtual circuits for some customers. If you have any questions or need assistance, please contact us at support@equinixmetal.com.
Nov 14, 12:04 UTC
Completed -
The scheduled maintenance has been completed.
Nov 13, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 04:00 UTC
Scheduled -
On Thursday, November 13th, 2025 between 04:00 UTC and 12:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Completed -
The scheduled maintenance has been completed.
Nov 13, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 03:00 UTC
Scheduled -
On Thursday, November 13th, 2025 between 03:00 UTC and 11:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.