On Tuesday, August 26th, 2025 between 23:00 and Wednesday, 27th August, 03:00 UTC, we will perform a scheduled network maintenance.
Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.
Metros in the scope of this maintenance: Helsinki and Stockholm.
Please reach out at support@equinixmetal.com with any questions. Posted on
Aug 08, 2025 - 22:01 UTC
On Wednesday, August 27th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Los Angeles.
Please reach out to support@equinixmetal.com with any questions. Posted on
Jul 31, 2025 - 22:02 UTC
On Tuesday, September 2nd, 2025 between 05:00 UTC and 12:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: New York.
Please reach out at support@equinixmetal.com with any questions. Posted on
Aug 18, 2025 - 22:57 UTC
On Tuesday, September 2nd, 2025 between 05:00 UTC and 12:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Chicago and Miami.
Please reach out at support@equinixmetal.com with any questions. Posted on
Aug 20, 2025 - 23:20 UTC
On Wednesday, September 3rd, 2025 between 00:00 and 04:00 UTC, we will perform a scheduled network maintenance.
Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.
Metros in the scope of this maintenance: Madrid.
Please reach out at support@equinixmetal.com with any questions. Posted on
Aug 06, 2025 - 02:50 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Aug 19, 2025 - 22:42 UTC
Scheduled -
On Wednesday, September 4th, 2025 between 03:00 UTC and 10:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Washington DC, Dallas and Miami.
On Tuesday, September 9th, 2025 between 05:00 UTC and 13:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Silicon Valley.
Please reach out at support@equinixmetal.com with any questions. Posted on
Aug 20, 2025 - 23:23 UTC
On Tuesday, September 9th, 2025 between 05:00 UTC and 12:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Washington DC.
Please reach out at support@equinixmetal.com with any questions. Posted on
Aug 21, 2025 - 22:57 UTC
On Tuesday, September 9th, 2025 between 17:00 and 21:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Frankfurt
Please reach out to support@equinixmetal.com with any questions. Posted on
Aug 20, 2025 - 13:43 UTC
On Wednesday, September 10th, 2025 between 05:00 UTC and 12:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Montreal.
Please reach out at support@equinixmetal.com with any questions. Posted on
Aug 18, 2025 - 22:55 UTC
On Wednesday, September 10th, 2025 between 06:00 and 09:00 UTC, we will perform a scheduled network maintenance.
Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.
Metros in the scope of this maintenance: Sao Paulo.
Please reach out at support@equinixmetal.com with any questions. Posted on
Aug 13, 2025 - 23:12 UTC
On Thursday, September 11th, 2025 between 13:00 UTC and 21:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Tokyo
Please reach out at support@equinixmetal.com with any questions. Posted on
Aug 05, 2025 - 23:38 UTC
On Monday, September 15th, 2025 between 23:00 and Tuesday, September 16th 03:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Amsterdam.
Please reach out to support@equinixmetal.com with any questions. Posted on
Aug 21, 2025 - 23:25 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Aug 24, 2025 - 23:52 UTC
Scheduled -
On Tuesday, September 16th, 2025 between 03:00 UTC and 10:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
On Tuesday, September 16th, 2025 between 05:00 UTC and 12:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Seattle and Silicon Valley.
Please reach out at support@equinixmetal.com with any questions. Posted on
Aug 24, 2025 - 23:53 UTC
On Tuesday, September 16th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Osaka
Please reach out to support@equinixmetal.com with any questions. Posted on
Aug 22, 2025 - 12:54 UTC
On Thursday, September 18th, 2025 between 13:00 UTC and 21:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Tokyo.
Please reach out at support@equinixmetal.com with any questions. Posted on
Aug 08, 2025 - 21:58 UTC
On Thursday, September 18th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Milan
Please reach out to support@equinixmetal.com with any questions. Posted on
Jul 22, 2025 - 19:53 UTC
On Wednesday, September 24th, 2025 between 13:00 UTC and 21:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Tokyo
Please reach out at support@equinixmetal.com with any questions. Posted on
Aug 19, 2025 - 13:45 UTC
On Thursday, September 25th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Hong Kong
Please reach out to support@equinixmetal.com with any questions. Posted on
Aug 22, 2025 - 12:58 UTC
On Tuesday, September 30th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Seoul
Please reach out to support@equinixmetal.com with any questions. Posted on
Aug 22, 2025 - 13:03 UTC
On Wednesday, October 1st, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Singapore
Please reach out to support@equinixmetal.com with any questions. Posted on
Aug 22, 2025 - 12:56 UTC
Completed -
The scheduled maintenance has been completed.
Aug 25, 20:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 18:00 UTC
Scheduled -
On Monday, 25 August 2025, between 12:00PM and 4:00PM MDT (18:00-22:00 UTC), we will perform a scheduled maintenance on our site infrastructure in am2. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, am2 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Aug 25, 17:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 13:30 UTC
Scheduled -
On Monday, 25 August 2025 between 7:30AM and 11:30AM MDT (13:30-17:30 UTC), we will perform a scheduled maintenance on our site infrastructure in la4. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, la4 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Resolved -
This incident has been resolved.
Aug 22, 12:25 UTC
Monitoring -
Anycast traffic in the SL metro has returned to normal as the BGP sessions have been established. We will continue to monitor the results for the next 30 minutes.
Aug 22, 11:24 UTC
Update -
We are continuing to work on a fix for the issue. However, customers in TY, OS, HK, and SG metros may have experienced packet loss due to an ungraceful shift in traffic.
Aug 22, 11:14 UTC
Update -
We are continuing to work on a fix for this issue.
Aug 22, 10:41 UTC
Identified -
Anycast traffic is currently impacted in the SL metro due to emergency maintenance by a third-party provider.
Aug 22, 10:38 UTC
Completed -
The scheduled maintenance has been completed.
Aug 20, 19:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 17:00 UTC
Scheduled -
On Wednesday, August 20th, 2025 between 17:00 and 21:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Completed -
The scheduled maintenance has been completed.
Aug 19, 21:08 UTC
Update -
We are extending this window one (1) hour.
Aug 19, 20:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 17:00 UTC
Scheduled -
On Tuesday, August 19th, 2025 between 17:00 and 21:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Completed -
The scheduled maintenance has been completed.
Aug 19, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 21:00 UTC
Scheduled -
On Monday, August 18th, 2025 between 21:00 UTC and August 19th 05:00 UTC, a subset of Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Some customers with redundant interconnections will see impact on primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Completed -
The scheduled maintenance has been completed.
Aug 14, 18:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 16:00 UTC
Scheduled -
On Thursday, 14 August 2025 between 10:00AM and 2:00PM MDT (16:00-20:00 UTC), we will perform a scheduled maintenance on our site infrastructure in at4. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, at4 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Aug 13, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 14:00 UTC
Scheduled -
On Wednesday, August 13th, 2025 between 14:00 UTC and 22:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Melbourne.
Completed -
The scheduled maintenance has been completed.
Aug 13, 19:44 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 16:00 UTC
Scheduled -
On Wednesday, 13 August 2025 between 10:00AM and 2:00PM MDT (16:00-20:00 UTC), we will perform a scheduled maintenance on our site infrastructure in md2. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, md2 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Aug 13, 08:12 UTC
Verifying -
Verification is currently underway for the maintenance items.
Aug 13, 07:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 05:00 UTC
Scheduled -
On Wednesday, August 13th, 2025 between 05:00 and 09:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Completed -
The scheduled maintenance has been completed.
Aug 13, 00:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 18:30 UTC
Scheduled -
On Tuesday, from August 12th at 18:30 UTC to August 13th at 00:30 UTC, 2025, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Completed -
The scheduled maintenance has been completed.
Aug 12, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 14:00 UTC
Scheduled -
On Tuesday, August 12th, 2025 between 14:00 UTC and 22:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Hong Kong, Seoul and Singapore.
Completed -
The scheduled maintenance has been completed.
Aug 12, 05:02 UTC
Verifying -
Verification is currently underway for the maintenance items.
Aug 12, 04:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 02:00 UTC
Scheduled -
On Tuesday, August 12th, 2025 between 02:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.