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Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Uptime over the past 90 days. View historical uptime.
Equinix Metal API Operational
90 days ago
100.0 % uptime
Today
Equinix Metal Portal Operational
90 days ago
100.0 % uptime
Today
Equinix Metal Website ? Operational
Device Provisioning Operational
Equinix Metal Network Operational
Americas Operational
90 days ago
100.0 % uptime
Today
New York (NY) Operational
90 days ago
100.0 % uptime
Today
Washington DC (DC) Operational
90 days ago
100.0 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
100.0 % uptime
Today
Dallas (DA) Operational
90 days ago
100.0 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LA) Operational
90 days ago
100.0 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
Montreal (MT) Operational
90 days ago
100.0 % uptime
Today
Miami (MI) Operational
90 days ago
100.0 % uptime
Today
Mexico City (MX) Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
99.99 % uptime
Today
Amsterdam (AM) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
99.95 % uptime
Today
Helsinki (HE) Operational
90 days ago
100.0 % uptime
Today
Stockholm (SK) Operational
90 days ago
100.0 % uptime
Today
Manchester (MA) Operational
90 days ago
100.0 % uptime
Today
Milan (ML) Operational
90 days ago
100.0 % uptime
Today
Dublin (DB) Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Tokyo (TY) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) Operational
90 days ago
100.0 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
100.0 % uptime
Today
Seoul (SL) Operational
90 days ago
100.0 % uptime
Today
Osaka (OS) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ME) Operational
90 days ago
100.0 % uptime
Today
Mumbai (MB) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Network Maintenance - CH Metro Oct 14, 2025 06:00-08:00 UTC

On Tuesday, October 14th, 2025 from 06:00 - 08:00 UTC, we will perform a planned network maintenance on a single member of a redundant pair router in the Chicago Metro.

This maintenance is to replace a failed router. Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Chicago.

Please reach out at support@equinixmetal.com with any questions.
Posted on Sep 30, 2025 - 00:27 UTC

Planned Network Maintenance - LD and PA Metros Oct 22, 2025 23:00 - Oct 23, 2025 03:00 UTC

Update - Please note that this network maintenance has been rescheduled to occur between:
Wednesday, October 22nd, 2025 at 23:00 UTC and Thursday, October 23rd, 2025 at 03:00 UTC.
Oct 08, 2025 - 11:18 UTC
Scheduled - On Wednesday, October 8th, 2025 between 23:00 and Thursday, October 9th, 03:00 UTC, we will perform a scheduled network maintenance.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: London and Paris.

Please reach out at support@equinixmetal.com with any questions.
Sep 23, 2025 - 07:12 UTC

Planned Network Maintenance - FR Metro Oct 23, 2025 17:00-21:00 UTC

On Thursday, October 23rd, 2025 between 17:00 and 21:00 UTC, we will perform a scheduled network maintenance.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: Frankfurt

Please reach out at support@equinixmetal.com with any questions.
Posted on Oct 09, 2025 - 14:35 UTC
Oct 13, 2025

No incidents reported today.

Oct 12, 2025

No incidents reported.

Oct 11, 2025
Shared Interconnection Maintenance - DC Metro
Completed - The scheduled maintenance has been completed.
Oct 11, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 02:00 UTC
Scheduled - On Saturday, October 11th, 2025 between 02:00 UTC and 10:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.

Customers with redundant interconnections will see impact on primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.

Metros in the scope of this maintenance: Washington DC.

Please reach out at support@equinixmetal.com with any questions.
Sep 22, 23:58 UTC
TY11 Rack: rk09.p01.ty11 Down
Resolved - This incident has been resolved.
Oct 11, 04:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 03:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 11, 00:30 UTC
Update - We are continuing to investigate this issue.
Oct 11, 00:29 UTC
Investigating - Equinix SRE is tracking an incident in TY11 Rack: rk09.p01.ty11
Customers in this rack could be experiencing degradation of redundancy and intermittent interruption of service.
Oct 11, 00:27 UTC
Oct 10, 2025

No incidents reported.

Oct 9, 2025
Shared Interconnection Maintenance - LA Metro
Completed - The scheduled maintenance has been completed.
Oct 9, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 05:00 UTC
Scheduled - On Thursday, October 9th, 2025 between 05:00 UTC and 13:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.

Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.

Metros in the scope of this maintenance: Los Angeles.

Please reach out at support@equinixmetal.com with any questions.
Sep 30, 00:33 UTC
Oct 8, 2025
Planned Network Maintenance - TY metro
Completed - The scheduled maintenance has been completed.
Oct 8, 18:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 16:00 UTC
Scheduled - On Wednesday, October 8th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Tokyo

Please reach out to support@equinixmetal.com with any questions.
Aug 27, 19:41 UTC
Planned Network Maintenance - MT metro
Completed - The scheduled maintenance has been completed.
Oct 8, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 02:00 UTC
Scheduled - On Wednesday, October 8th, 2025 between 02:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Montreal.

Please reach out to support@equinixmetal.com with any questions.
Sep 23, 01:41 UTC
Oct 7, 2025
Shared Interconnection Maintenance - SP Metro
Completed - The scheduled maintenance has been completed.
Oct 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 01:00 UTC
Scheduled - On Tuesday, October 7th, 2025 between 01:00 UTC and 09:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.

Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.

Metros in the scope of this maintenance: Sao Paulo.

Please reach out at support@equinixmetal.com with any questions.
Sep 22, 23:56 UTC
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025
Shared Interconnection Maintenance - DC Metro
Completed - The scheduled maintenance has been completed.
Oct 4, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 02:00 UTC
Scheduled - On Saturday, October 4th, 2025 between 02:00 UTC and 10:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.

Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.

Metros in the scope of this maintenance: Washington DC.

Please reach out at support@equinixmetal.com with any questions.
Sep 22, 23:47 UTC
Oct 3, 2025

No incidents reported.

Oct 2, 2025
Planned Network Maintenance - SV metro
Completed - The scheduled maintenance has been completed.
Oct 2, 11:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 2, 10:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 07:00 UTC
Update - We would like to inform you that the previously scheduled maintenance originally set for Wednesday, September 24th, 2025, between 07:00 and 11:00 UTC has been postponed. The new maintenance window is now scheduled for Thursday, October 2nd, 2025, between 07:00 and 11:00 UTC.
Sep 10, 00:57 UTC
Scheduled - On Thursday, October 2nd, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Silicon Valley.

Please reach out to support@equinixmetal.com with any questions.
Aug 28, 23:47 UTC
Oct 1, 2025
Planned Network Maintenance - SG metro
Completed - The scheduled maintenance has been completed.
Oct 1, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 16:00 UTC
Scheduled - On Wednesday, October 1st, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Singapore

Please reach out to support@equinixmetal.com with any questions.
Aug 22, 12:56 UTC
Planned Network Maintenance - CH Metro
Completed - The scheduled maintenance has been completed.
Oct 1, 08:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 1, 06:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 04:00 UTC
Scheduled - On Wednesday, October 1st, 2025 between 04:00 and 08:00 UTC, we will perform a scheduled network maintenance.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: Chicago.

Please reach out at support@equinixmetal.com with any questions.
Sep 4, 04:29 UTC
Sep 30, 2025
Planned Network Maintenance - SL metro
Completed - The scheduled maintenance has been completed.
Sep 30, 18:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 16:00 UTC
Scheduled - On Tuesday, September 30th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Seoul

Please reach out to support@equinixmetal.com with any questions.
Aug 22, 13:03 UTC
Primary Shared Fabric Metal Port impacted
Resolved - This incident has been resolved.
Sep 30, 08:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 02:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 30, 02:17 UTC
Investigating - Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Sao Paulo metro.

Customers with redundant interconnections are experiencing impact to primary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.

Please reach out at support@equinixmetal.com with any questions.
Sep 30, 02:07 UTC
Sep 29, 2025

No incidents reported.

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