All Systems Operational

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Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Uptime over the past 90 days. View historical uptime.
Equinix Metal API Operational
90 days ago
99.79 % uptime
Today
Equinix Metal Portal Operational
90 days ago
99.93 % uptime
Today
Equinix Metal Website ? Operational
Device Provisioning Operational
Equinix Metal Network Operational
Americas Operational
90 days ago
99.99 % uptime
Today
New York (NY) Operational
90 days ago
100.0 % uptime
Today
Washington DC (DC) Operational
90 days ago
99.99 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
100.0 % uptime
Today
Dallas (DA) Operational
90 days ago
100.0 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
99.99 % uptime
Today
Los Angeles (LA) Operational
90 days ago
99.99 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
Montreal (MT) Operational
90 days ago
100.0 % uptime
Today
Miami (MI) Operational
90 days ago
100.0 % uptime
Today
Mexico City (MX) Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Amsterdam (AM) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
100.0 % uptime
Today
Helsinki (HE) Operational
90 days ago
100.0 % uptime
Today
Stockholm (SK) Operational
90 days ago
100.0 % uptime
Today
Manchester (MA) Operational
90 days ago
100.0 % uptime
Today
Milan (ML) Operational
90 days ago
100.0 % uptime
Today
Dublin (DB) Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
99.99 % uptime
Today
Tokyo (TY) Operational
90 days ago
99.99 % uptime
Today
Hong Kong (HK) Operational
90 days ago
100.0 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
99.99 % uptime
Today
Seoul (SL) Operational
90 days ago
100.0 % uptime
Today
Osaka (OS) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ME) Operational
90 days ago
100.0 % uptime
Today
Mumbai (MB) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Network Maintenance - MA and DB Metros Apr 3, 2025 19:00-23:00 UTC

On Thursday, April 3rd, 2025 between 19:00 and 23:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Manchester and Dublin

Please reach out at support@equinixmetal.com with any questions.
Posted on Mar 20, 2025 - 20:22 UTC

Planned Network Maintenance - MA and DB Metros Apr 10, 2025 19:00-23:00 UTC

On Thursday, April 10th, 2025 between 19:00 and 23:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Manchester and Dublin
Posted on Mar 20, 2025 - 20:29 UTC

Planned Network Maintenance - MI Metro Apr 14, 2025 01:00-06:00 UTC

On Monday, April 14th, 2025 between 01:00 and 06:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Miami.

Please reach out at support@equinixmetal.com with any questions.
Posted on Mar 25, 2025 - 03:45 UTC

Planned Network Maintenance - MI Metro Apr 16, 2025 01:00-06:00 UTC

On Wednesday, April 16th, 2025 between 01:00 and 06:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Miami.

Please reach out at support@equinixmetal.com with any questions.
Posted on Mar 25, 2025 - 03:48 UTC
Apr 2, 2025

No incidents reported today.

Apr 1, 2025
Backbone saturation - Metros HE, SK, FR
Resolved - This incident has been resolved.
Apr 1, 11:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 11:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 1, 11:09 UTC
Investigating - We are currently investigating a backbone saturation event affecting the following metro areas: HE, SK, and FR.

During this time, customers may experience intermittent packet loss in their communications through the Backbone.
Apr 1, 10:32 UTC
Mar 31, 2025

No incidents reported.

Mar 30, 2025
Prefix issue affecting multiple regions
Resolved - All metros should be fixed now
Mar 30, 21:24 UTC
Investigating - We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.
Mar 30, 21:21 UTC
Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Site Infrastructure Maintenance - New York
Completed - The scheduled maintenance has been completed.
Mar 27, 22:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 19:00 UTC
Scheduled - On Thursday, 27th March 2025 between 1:00PM and 5:00PM MDT (19:00-23:00 UTC), we will perform a scheduled maintenance on our site infrastructure in ny6. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, ny6 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Mar 24, 22:38 UTC
Mar 26, 2025

No incidents reported.

Mar 25, 2025
Emergency Network maintenance - LD Metro
Completed - The scheduled maintenance has been completed.
Mar 25, 14:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 13:30 UTC
Scheduled - On Thursday, March 25th, 2025 from 13:30 - 14:30 UTC, we will perform an emergency network maintenance on a single member of a redundant pair customer-facing switch in the London Metro.

This maintenance is to correct a fault condition that is impacting customer services. Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as the switch is reloaded. Customers with properly configured bonded modes should not lose connectivity but should see impact to individual bond member nics at separate times.

Metros in the scope of this maintenance: London

Please reach out at support@equinixmetal.com with any questions.
Mar 25, 13:23 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
LD Network Connectivity Issue
Resolved - This incident has been resolved.
Mar 20, 23:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 23:18 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 22:16 UTC
Investigating - We have identified an issue affecting one of our Top of Rack (ToR) switches at our LD7 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Mar 20, 22:03 UTC
Emergency Network maintenance - LD Metro
Completed - The scheduled maintenance has been completed.
Mar 20, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 18:00 UTC
Scheduled - On Thursday, March 20th, 2025 from 18:00 - 19:00 UTC, we will perform an emergency network maintenance on a single member of a redundant pair customer-facing switch in the London Metro.

This maintenance is to correct a fault condition that is impacting customer services. Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as the switch is reloaded. Customers with properly configured bonded modes should not lose connectivity but should see impact to individual bond member nics at separate times.

Metros in the scope of this maintenance: London
Mar 20, 17:37 UTC
Rack connectivity issue - LD metro
Resolved - This incident has been resolved.
Mar 20, 10:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 09:50 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 09:48 UTC
Investigating - We have experienced a rack connectivity issue in the LD metro. One of the redundant rack switches became unreachable. During this time, a small subset of customers directly connected to that switch may have experienced some traffic degradation.
Mar 20, 09:47 UTC
Planned Network Maintenance - MD metro
Completed - The scheduled maintenance has been completed.
Mar 20, 00:03 UTC
Update - We are extending this maintenance two (2) hours.
Mar 19, 22:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 UTC
Update - This maintenance has been re-scheduled for Wednesday, March 19th, 2025 between 19:00 and 23:00 UTC.
Mar 5, 20:38 UTC
Update - This maintenance has been re-scheduled for Wednesday, March 12th, 2025 between 19:00 and 23:00 UTC.
Feb 21, 15:58 UTC
Update - This maintenance has been re-scheduled for Wednesday, February 26th, 2025 between 19:00 and 23:00 UTC.
Feb 6, 17:57 UTC
Scheduled - On Wednesday, March 19th, 2025 between 19:00 and 23:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating internet transit connectivity to Equinix’s unified internet platform. This upgrade is aimed at enhancing the consistency of Equinix’s network offerings across its infrastructure. Engineers will drain traffic from existing uplinks and gracefully transfer traffic over to new uplinks.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed

Metros in the scope of this maintenance: Madrid

Please reach out to support@equinixmetal.com with any questions.
Feb 26, 19:00 UTC
Mar 19, 2025
LD Network Connectivity Issue
Resolved - This incident has been resolved.
Mar 19, 04:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 03:53 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 19, 03:30 UTC
Investigating - We have identified an issue affecting one of our Top of Rack (ToR) switches at our LD7 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Mar 19, 03:29 UTC
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