All Systems Operational

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Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Uptime over the past 90 days. View historical uptime.
Equinix Metal API Operational
90 days ago
99.79 % uptime
Today
Equinix Metal Portal Operational
90 days ago
99.93 % uptime
Today
Equinix Metal Website ? Operational
Device Provisioning Operational
Equinix Metal Network Operational
Americas Operational
90 days ago
99.99 % uptime
Today
New York (NY) Operational
90 days ago
100.0 % uptime
Today
Washington DC (DC) Operational
90 days ago
99.99 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
100.0 % uptime
Today
Dallas (DA) Operational
90 days ago
100.0 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
99.99 % uptime
Today
Los Angeles (LA) Operational
90 days ago
99.99 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
Montreal (MT) Operational
90 days ago
100.0 % uptime
Today
Miami (MI) Operational
90 days ago
100.0 % uptime
Today
Mexico City (MX) Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Amsterdam (AM) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
100.0 % uptime
Today
Helsinki (HE) Operational
90 days ago
100.0 % uptime
Today
Stockholm (SK) Operational
90 days ago
100.0 % uptime
Today
Manchester (MA) Operational
90 days ago
100.0 % uptime
Today
Milan (ML) Operational
90 days ago
100.0 % uptime
Today
Dublin (DB) Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
99.99 % uptime
Today
Tokyo (TY) Operational
90 days ago
99.99 % uptime
Today
Hong Kong (HK) Operational
90 days ago
100.0 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
99.99 % uptime
Today
Seoul (SL) Operational
90 days ago
100.0 % uptime
Today
Osaka (OS) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ME) Operational
90 days ago
100.0 % uptime
Today
Mumbai (MB) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Network Maintenance - NY metro Apr 30, 2025 01:00-03:00 UTC

On Wednesday, April 30th, 2025 between 01:00 and 03:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating a redundant set of core routing links to new links. All routers and links in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: New York

Please reach out to support@equinixmetal.com with any questions.
Posted on Apr 17, 2025 - 19:30 UTC

Planned Network Maintenance - ML and SK Metros Apr 30, 2025 22:00 - May 1, 2025 04:00 UTC

On Wednesday, April 30th, 2025 between 22:00 and Thursday, 1st May, 04:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Milan and Stockholm.

Please reach out at support@equinixmetal.com with any questions.
Posted on Apr 04, 2025 - 02:19 UTC

Planned Network Maintenance - ML and SK Metros May 5, 2025 22:00 - May 6, 2025 04:00 UTC

On Monday, May 5th, 2025, between 22:00 UTC and Tuesday, May 6th, 04:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Milan and Stockholm.

Please reach out at support@equinixmetal.com with any questions.
Posted on Apr 16, 2025 - 23:07 UTC

Planned Network Maintenance - HE metro May 6, 2025 16:00-20:00 UTC

On Tuesday, May 6th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Helsinki

Please reach out to support@equinixmetal.com with any questions.
Posted on Apr 22, 2025 - 21:50 UTC

Planned Network Maintenance - Multiple metros May 7, 2025 04:00-07:00 UTC

On Wednesday, May 7th, 2025 between 04:00 and 07:00 UTC, we will perform a scheduled network maintenance. During this maintenance, Engineers will implement backbone-level route adjustments to enhance Shared Fabric interconnection resiliency.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Helsinki, Washington, Mexico, Tokyo, Silicon Valley, Madrid, Mumbai, Frankfurt, Sydney, New York, Chicago, London, Singapore, Amsterdam, Hong Kong, Manchester, Osaka, Paris, Seattle, Montreal, Los Angeles, Dallas, Toronto, Stockholm, Milan, Dublin, Miami, Seoul, Melbourne.

Please reach out to support@equinixmetal.com with any questions.
Posted on Apr 24, 2025 - 06:28 UTC

Planned Network Maintenance - MB metro May 14, 2025 16:00-20:00 UTC

On Tuesday, Wednesday, May 14th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Mumbai

Please reach out to support@equinixmetal.com with any questions.
Posted on Apr 24, 2025 - 18:40 UTC
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Network Connectivity Issue TY Metro
Resolved - This incident has been resolved.
Apr 23, 08:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 08:07 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 08:06 UTC
Investigating - We are currently investigating a network issue at our TY metro, which is impacting network stability.

Please visit status.equinixmetal.com for further updates or contact support@equinixmetal.com for further assistance.
Apr 23, 07:53 UTC
Apr 22, 2025
Site Infrastructure Maintenance - Frankfurt
Completed - The scheduled maintenance has been completed.
Apr 22, 21:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 18:00 UTC
Scheduled - On Tuesday, 22nd April 2025 between 12:00PM and 4:00PM MDT (18:00-22:00 UTC), we will perform a scheduled maintenance on our site infrastructure in fr2. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, fr2 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Apr 17, 19:36 UTC
Site Infrastructure Maintenance - Seattle
Completed - The scheduled maintenance has been completed.
Apr 22, 16:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 14:00 UTC
Scheduled - On Tuesday, 22nd April 2025 between 8:00AM and 12:00PM MDT (14:00-18:00 UTC), we will perform a scheduled maintenance on our site infrastructure in se4. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, se4 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Apr 17, 19:33 UTC
Apr 21, 2025
Backbone Network connetivity Issue DA and AT metros
Resolved - We experienced a backbone saturation event affecting the following metro areas: DA and AT.

During this time, customers may have experience intermittent packet loss in their communications through the Backbone.

Please visit status.equinixmetal.com for further updates or contact support@equinixmetal.com for further assistance.
Apr 21, 22:30 UTC
Site Infrastructure Maintenance - Amsterdam
Completed - The scheduled maintenance has been completed.
Apr 21, 20:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 18:00 UTC
Scheduled - On Monday, 21st April 2025 between 12:00PM and 4:00PM MDT (18:00-22:00 UTC), we will perform a scheduled maintenance on our site infrastructure in am6. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, am6 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Apr 17, 19:30 UTC
Site Infrastructure Maintenance - New York
Completed - The scheduled maintenance has been completed.
Apr 21, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 14:00 UTC
Scheduled - On Monday, 21st April 2025 between 8:00AM and 12:00PM MDT (14:00-18:00 UTC), we will perform a scheduled maintenance on our site infrastructure in ny7. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, ny7 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Apr 17, 19:28 UTC
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
SL Network Connectivity Issue
Resolved - This incident has been resolved.
Apr 16, 14:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 14:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 16, 14:11 UTC
Investigating - We are currently investigating a network issue at our SL metro, which is impacting network stability.

Please visit status.equinixmetal.com for further updates or contact support@equinixmetal.com for further assistance.
Apr 16, 14:06 UTC
CH Shared Interconnection Connectivity Issue
Resolved - This incident has been resolved.
Apr 16, 06:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 06:15 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 16, 06:06 UTC
Investigating - We are currently investigating a shared interconnection affecting some users on primary circuits in CH Metro.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Apr 16, 05:40 UTC
Planned Network Maintenance - MI Metro
Completed - The scheduled maintenance has been completed.
Apr 16, 03:51 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 16, 03:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 01:00 UTC
Scheduled - On Wednesday, April 16th, 2025 between 01:00 and 06:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Miami.

Please reach out at support@equinixmetal.com with any questions.
Mar 25, 03:48 UTC
Apr 15, 2025

No incidents reported.

Apr 14, 2025
Planned Network Maintenance - MI Metro
Completed - The scheduled maintenance has been completed.
Apr 14, 04:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 14, 03:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 01:00 UTC
Scheduled - On Monday, April 14th, 2025 between 01:00 and 06:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Miami.

Please reach out at support@equinixmetal.com with any questions.
Mar 25, 03:45 UTC
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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