SJC1 Network Connectivity Issue

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Sep 11, 2021 - 05:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2021 - 04:17 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 11, 2021 - 04:14 UTC

Investigating

We have identified an issue affecting one of our Top of Rack (ToR) switches at our SJC1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

Posted Sep 11, 2021 - 04:05 UTC

This incident affected: Americas (Dallas (DA)) and Equinix Metal Network.