All Systems Operational

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Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Uptime over the past 90 days. View historical uptime.
Equinix Metal API Operational
90 days ago
100.0 % uptime
Today
Equinix Metal Portal Operational
90 days ago
99.98 % uptime
Today
Equinix Metal Website ? Operational
Device Provisioning Operational
Equinix Metal Network Operational
Americas Operational
90 days ago
99.99 % uptime
Today
New York (NY) Operational
90 days ago
100.0 % uptime
Today
Washington DC (DC) Operational
90 days ago
99.97 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
99.99 % uptime
Today
Dallas (DA) Operational
90 days ago
99.93 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LA) Operational
90 days ago
100.0 % uptime
Today
Kansas City (KC) Operational
90 days ago
100.0 % uptime
Today
Houston (HO) Operational
90 days ago
100.0 % uptime
Today
Pittsburgh (PI) Operational
90 days ago
100.0 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Phoenix (PX) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Detroit (DT) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Amsterdam (AM) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
99.99 % uptime
Today
Tokyo (TY) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) Operational
90 days ago
100.0 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
100.0 % uptime
Today
Seoul (SL) Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned Network Maintenance - New York Aug 17, 08:00-12:00 UTC
On Wednesday, August 17th, 2022 between 08:00 and 12:00 UTC, we will perform a scheduled network maintenance. This includes backbone level route adjustments, non-impacting network infrastructure upgrades, and capacity enhancements.

Customers with servers configured with broken bonds will lose connectivity for approximately 30 minutes as switches are upgraded. Customers with standard bond configurations may observe impact to one bond member at a time only.

Customers with non-redundant dedicated interconnections will lose connectivity for approximately 30 minutes as devices are upgraded. Customers with redundant dedicated interconnections may observe impact to one connection at a time only. Shared interconnections are not in the scope of this maintenance.

No other customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: New York (NY5)

Please reach out at support@equinixmetal.com with any questions.
Posted on Aug 1, 09:51 UTC
Monthly Network Maintenance - August Aug 21, 08:00-12:00 UTC
On Sunday, August 21st, 2022 between 08:00 - 12:00 UTC, we will perform our monthly scheduled network maintenance. This includes backbone level route adjustments, non-impacting network infrastructure upgrades, and capacity enhancements.

Customers with servers configured with broken bonds will lose connectivity for approximately 30 minutes as switches are upgraded. Customers with standard bond configurations may observe impact to bond members one at a time.

Customers with non-redundant dedicated connections will lose connectivity for approximately 30 minutes as related devices are upgraded. Customers with redundant dedicated connections will observe impact to primary and secondary connections separately.

No other customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this Monthly Maintenance: Silicon Valley (SV5, SV15, SV16)

Please reach out at support@equinixmetal.com with any questions.
Posted on Jul 21, 14:33 UTC
Planned Network Maintenance - Washington DC Aug 31, 08:00-12:00 UTC
On Wednesday, August 31st, 2022 between 08:00 and 12:00 UTC, we will perform a scheduled network maintenance. This includes backbone level route adjustments, non-impacting network infrastructure upgrades, and capacity enhancements.

Customers with servers configured with broken bonds will lose connectivity for approximately 30 minutes as switches are upgraded. Customers with standard bond configurations may observe impact to one bond member at a time only.

Customers with non-redundant dedicated interconnections will lose connectivity for approximately 30 minutes as devices are upgraded. Customers with redundant dedicated interconnections may observe impact to one connection at a time only. Shared interconnections are not in the scope of this maintenance.

No other customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Washington DC (DC13 and DC1)

Please reach out at support@equinixmetal.com with any questions.
Posted on Aug 2, 16:27 UTC
Past Incidents
Aug 10, 2022

No incidents reported today.

Aug 9, 2022
Site Infrastructure Maintenance - Sao Paulo
Completed - The scheduled maintenance has been completed.
Aug 9, 18:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 14:30 UTC
Scheduled - On Tuesday, August 9th, 2022 between 10:30 and 18:00 EST (1430-2200 UTC), we will perform a scheduled maintenance on our site infrastructure in SP4. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, SP4 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Aug 3, 19:52 UTC
Aug 8, 2022
Site Infrastructure Maintenance - Singapore
Completed - The scheduled maintenance has been completed.
Aug 8, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 14:01 UTC
Scheduled - On Monday, August 8th, 2022 between 10:00 and 18:00 EST (1400-2200 UTC), we will perform a scheduled maintenance on our site infrastructure in SG4. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, SG4 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Aug 4, 18:51 UTC
Aug 7, 2022
Frankfurt Network Connectivity Issue
Resolved - This incident has been resolved.
Aug 7, 01:20 UTC
Update - We are continuing to monitor for any further issues.
Aug 7, 01:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 00:57 UTC
Investigating - We have identified an issue affecting one of our ESR switches at our Frankfurt Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Aug 7, 00:44 UTC
Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Washington DC (DC) Metro Network Connectivity Issue
Resolved - This incident has been resolved.
Aug 4, 21:56 UTC
Monitoring - We had identified a network issue at our IAD1 Facility, which is impacting network stability in a limited number of hosts. The issue has been mitigated and recovered, and we're now monitoring it.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Aug 4, 21:16 UTC
Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022
SV Network Connectivity Issue
Resolved - This incident has been resolved.
Aug 1, 16:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 1, 15:30 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 1, 14:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 1, 14:20 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 1, 13:55 UTC
Investigating - We are currently investigating a network issue at our Silicon Valley Facility, which is impacting network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Aug 1, 13:50 UTC
Jul 31, 2022
Backbone Router Issue EWR1
Resolved - This incident has been resolved.
Jul 31, 09:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 31, 09:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 31, 08:27 UTC
Investigating - We have identified an issue affecting one of our Backbone Router at our EWR1 Facility, which impacted network stability in a limited number of hosts. We will be performing an emergency reload to address this issue.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Jul 31, 08:23 UTC
Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022
Planned Network Maintenance - Atlanta
Completed - The scheduled maintenance has been completed.
Jul 28, 09:30 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 28, 09:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 08:00 UTC
Scheduled - On Thursday, July 28th, 2022 between 08:00 and 09:30 UTC, we will perform a scheduled network maintenance. This includes backbone level route adjustments, non-impacting network infrastructure upgrades, and capacity enhancements.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Atlanta

Please reach out at support@equinixmetal.com with any questions.
Jul 14, 16:20 UTC
Jul 27, 2022

No incidents reported.

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