Identified - The issue has been identified and a fix is being implemented.
May 26, 11:56 UTC
May 26, 11:56 UTC
Update - We are continuing to investigate this issue and will provide updates as we go.
May 26, 10:03 UTC
May 26, 10:03 UTC
Investigating - We are currently investigating an issue affecting provisioning in SY. Provisioning in Sydney Metro may fail or time out while we resolve the problem.
Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
May 26, 08:17 UTC
Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
May 26, 08:17 UTC
About This Site
Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.
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Degraded Performance
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Degraded Performance
Singapore (SG)
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Seoul (SL)
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Site Infrastructure Maintenance - Chicago
May 26, 14:00-22:00 UTC
On Thursday, May 26th, 2022 between 10:00 and 18:00 EST (1400-2200 UTC), we will perform a scheduled maintenance on our site infrastructure in CH3. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, CH3 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions.
Posted on May 23, 13:32 UTC
If provisioning becomes unavailable for brief periods, CH3 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions.
Posted on May 23, 13:32 UTC
Site Infrastructure Maintenance - Chicago
May 27, 14:00-22:00 UTC
On Friday, May 27th, 2022 between 10:00 and 18:00 EST (1400-2200 UTC), we will perform a scheduled maintenance on our site infrastructure in CH3. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, CH3 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions.
Posted on May 23, 13:33 UTC
If provisioning becomes unavailable for brief periods, CH3 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions.
Posted on May 23, 13:33 UTC
Urgent Backbone maintenance - TY Metro
Jun 1, 17:00-20:00 UTC
On Wednesday, June 1st, 2022 @ 02:00 - 05:00 JST (17:00 - 20:00 UTC), we will perform a scheduled network maintenance on the backbone routers in the TY Metro to alleviate a fault condition.
During the maintenance, Equinix Metal engineers will divert traffic from a core routing device so diagnostics can be performed to clear a fault condition. Traffic will be restored following the diagnostics. Due to the nature of the work being performed, you may experience brief packet loss and/or added latency while traffic is diverted on the related routers.
Customers with non-redundant Fabric connections will lose connectivity for approximately 30 minutes as routers are rebooted. Customers with redundant Fabric connections may observe impact to one connection at a time only.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 25, 13:49 UTC
During the maintenance, Equinix Metal engineers will divert traffic from a core routing device so diagnostics can be performed to clear a fault condition. Traffic will be restored following the diagnostics. Due to the nature of the work being performed, you may experience brief packet loss and/or added latency while traffic is diverted on the related routers.
Customers with non-redundant Fabric connections will lose connectivity for approximately 30 minutes as routers are rebooted. Customers with redundant Fabric connections may observe impact to one connection at a time only.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 25, 13:49 UTC
Planned Network Maintenance (06/07/2022)
Jun 7, 23:00 - Jun 8, 05:00 UTC
On Tuesday, June 7th, 2022 between 23:00 and 05:00 UTC (06/08/22), we will perform a scheduled network maintenance. This includes backbone level route adjustments, non-impacting network infrastructure upgrades, and capacity enhancements.
Customers with servers configured with broken bonds will lose connectivity for approximately 30 minutes as switches are upgraded. Customers with standard bond configurations may observe impact to one bond member at a time only.
Customers with non-redundant dedicated interconnections will lose connectivity for approximately 30 minutes as devices are upgraded. Customers with redundant dedicated interconnections may observe impact to one connection at a time only. Shared interconnections are not in scope of the maintenance.
No other customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.
Metros in scope of this Monthly Maintenance: Chicago, Paris, Sao Paulo
Please reach out at support@equinixmetal.com with any questions.
Posted on May 16, 16:41 UTC
Customers with servers configured with broken bonds will lose connectivity for approximately 30 minutes as switches are upgraded. Customers with standard bond configurations may observe impact to one bond member at a time only.
Customers with non-redundant dedicated interconnections will lose connectivity for approximately 30 minutes as devices are upgraded. Customers with redundant dedicated interconnections may observe impact to one connection at a time only. Shared interconnections are not in scope of the maintenance.
No other customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.
Metros in scope of this Monthly Maintenance: Chicago, Paris, Sao Paulo
Please reach out at support@equinixmetal.com with any questions.
Posted on May 16, 16:41 UTC