Scheduled - Status Page:

On Sunday, July 25th, 2021 between 08:00 and 12:00 EDT (1200 - 1600 UTC), we will perform our monthly scheduled network maintenance. This includes backbone level route adjustments, non-impacting network infrastructure upgrades and capacity enhancements. No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in scope of this Monthly Maintenance: Dallas Texas, Ashburn Virginia, Hong Kong, Santa Clara California, and Sydney Australia

Please reach out at support@equinixmetal.com with any questions.
Jul 15, 20:46 UTC

Scheduled - On Wednesday, July 21st, 2021, between 01:00 and 03:00 AM PDT (0800 - 1000 UTC), we will perform an urgent maintenance on a core router in the Silicon Valley Metro.

During the maintenance, Equinix Metal engineers will divert traffic from a core routing device so diagnostics can be performed to clear a fault condition. Network traffic will be restored following the diagnostics. Due to the nature of the work being performed, you may experience brief packet loss and/or added latency while traffic is diverted on the related routers.

Please reach out via support@equinixmetal.com or our community Slack should you have any questions.
Jul 19, 21:32 UTC

Scheduled - On Monday, July 19, 2021 from 12:05 AM to 08:05 AM EST (0405 - 1205 UTC), we will implement a non-disruptive power circuit maintenance for several racks in our EWR1 facility.

During the maintenance, engineers will cut secondary connections over to new circuits which extend to a redundant power supply in the Data Center. This process has been designed as non-disruptive; however engineers will be on-site to ensure any unexpected impact is resolved as quickly as possible.

If you have infrastructure that is in the scope of this upgrade, a direct notification via email will be sent to the maintenance email address listed within your Equinix Metal organization. Please reach out to our support team at support@equinixmetal.com if you have any questions or concerns.
Jun 23, 15:53 UTC

Scheduled - On Thursday July 15, 2021 between 11:00 and 17:00 EST (1500-2100 UTC), we will perform a scheduled maintenance on our site infrastructure in NRT1. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

During the brief periods in which provisioning is unavailable, NRT1 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Jun 29, 15:52 UTC