Resolved -
This incident has been resolved.
Nov 28, 15:59 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 28, 15:26 UTC
Update -
The primary shared Fabric port is down. Engineers are investigating the root cause of the issue.
Nov 28, 14:43 UTC
Investigating -
Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Amsterdam metro.
Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.
Resolved -
Equinix Metal experienced a fault between 1203 - 1209 UTC which affected Shared Fabric interconnections in the Frankfurt metro. Customers with redundant interconnections are experienced impact to primary virtual circuits only. Redundant secondary virtual circuits remained in operation. Customers with non-redundant interconnections experienced mixed impact to their virtual circuits.