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Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Uptime over the past 90 days. View historical uptime.
Equinix Metal API Operational
90 days ago
99.71 % uptime
Today
Equinix Metal Portal Operational
90 days ago
99.71 % uptime
Today
Equinix Metal Website ? Operational
Device Provisioning Operational
Equinix Metal Network Operational
Americas Operational
90 days ago
100.0 % uptime
Today
New York (NY) Operational
90 days ago
100.0 % uptime
Today
Washington DC (DC) Operational
90 days ago
100.0 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
100.0 % uptime
Today
Dallas (DA) Operational
90 days ago
100.0 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LA) Operational
90 days ago
100.0 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
Montreal (MT) Operational
90 days ago
100.0 % uptime
Today
Miami (MI) Operational
90 days ago
100.0 % uptime
Today
Mexico City (MX) Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Amsterdam (AM) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
100.0 % uptime
Today
Helsinki (HE) Operational
90 days ago
100.0 % uptime
Today
Stockholm (SK) Operational
90 days ago
100.0 % uptime
Today
Manchester (MA) Operational
90 days ago
100.0 % uptime
Today
Milan (ML) Operational
90 days ago
100.0 % uptime
Today
Dublin (DB) Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Tokyo (TY) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) Operational
90 days ago
100.0 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
100.0 % uptime
Today
Seoul (SL) Operational
90 days ago
100.0 % uptime
Today
Osaka (OS) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ME) Operational
90 days ago
100.0 % uptime
Today
Mumbai (MB) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Site Infrastructure Maintenance - Amsterdam Sep 10, 2024 14:00-17:00 UTC
On Tuesday, 10th September 2024, between 8:00AM and 11:00AM MST (14:00-17:00 UTC), we will perform a scheduled maintenance on our site infrastructure in am2. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, am2 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Posted on Sep 05, 2024 - 21:39 UTC
Planned Network Maintenance - FR Metro Sep 18, 2024 00:00-05:00 UTC
On Wednesday, September 18th, 2024 between 00:00 and 05:00 UTC, we will perform a scheduled network maintenance.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: Frankfurt.

Please reach out at support@equinixmetal.com with any questions.
Posted on Aug 27, 2024 - 01:27 UTC
Planned Network Maintenance - Multiple Metros Sep 19, 2024 00:00-05:00 UTC
On Thursday, September 19th, 2024 between 00:00 and 05:00 UTC, we will perform a scheduled network maintenance.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: Dublin and Milan.

Please reach out at support@equinixmetal.com with any questions.
Posted on Sep 02, 2024 - 23:21 UTC
Planned Network Maintenance - DC Metro Sep 25, 2024 03:00-08:00 UTC
On Wednesday, September 25th, 2024 between 03:00 and 08:00 UTC, we will perform a scheduled network maintenance.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: Washington DC.

Please reach out at support@equinixmetal.com with any questions.
Posted on Aug 27, 2024 - 04:07 UTC
Planned Network Maintenance - AM metro Sep 26, 2024 00:00-06:00 UTC
On Thursday, September 26th, 2024 between 00:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating core routing to a new infrastructure containing larger capacity. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Amsterdam.

Please reach out to support@equinixmetal.com with any questions.
Posted on Sep 04, 2024 - 23:53 UTC
Past Incidents
Sep 9, 2024
Site Infrastructure Maintenance - Madrid
Completed - The scheduled maintenance has been completed.
Sep 9, 18:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 17:00 UTC
Scheduled - On Monday, 9th September 2024, between 8:00AM and 11:00AM MST (17:00-20:00 UTC), we will perform a scheduled maintenance on our site infrastructure in md2. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, md2 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Sep 5, 21:36 UTC
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
Planned Network Maintenance - MX Metro
Completed - The scheduled maintenance has been completed.
Sep 6, 10:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 6, 09:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 08:00 UTC
Scheduled - On Friday, September, 6th between 08:00 and 10:00 UTC, we will perform a scheduled network maintenance.

Customers with redundant interconnections will see impact on primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: Mexico City.

Please reach out at support@equinixmetal.com with any questions.
Aug 21, 14:27 UTC
Emergency Network maintenance - FR Metro
Completed - The scheduled maintenance has been completed.
Sep 6, 06:59 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 6, 06:44 UTC
Update - We regret to inform you that the maintenance window will be extended by an additional hour while our vendor is working to fix the problem.
Sep 6, 06:35 UTC
Update - We would like to inform you that the ongoing maintenance window will be extended by another hour. We apologize for any inconvenience this may cause and appreciate your understanding and patience.

The extension is necessary to ensure that all necessary tasks are completed thoroughly and to minimize any potential disruptions in the future. Our team is working diligently to complete the maintenance as quickly and efficiently as possible.
Sep 6, 05:17 UTC
Update - The maintenance window will be extended by one hour. We apologize for any inconvenience caused and appreciate your understanding. Thank you for your patience.
Sep 6, 04:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 02:35 UTC
Scheduled - On Friday, September 6th, 2024 from 02:35 - 04:35 UTC, we will perform an emergency network maintenance on a customer-facing shared fabric switch in the Frankfurt Metro.

Customers with redundant shared fabric connections will experience impact to secondary virtual circuits during optic replacement. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual circuits.

Metros in the scope of this maintenance: Frankfurt.

Please reach out at support@equinixmetal.com with any questions.
Sep 6, 02:31 UTC
Sep 5, 2024
Emergency Network maintenance - FR Metro
Completed - The scheduled maintenance has been completed.
Sep 5, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 20:00 UTC
Scheduled - On Thursday, September 5th, 2024 from 20:00 - 22:00 UTC, we will perform an emergency network maintenance on a customer-facing shared fabric switch in the Frankfurt Metro.

Customers with redundant shared fabric connections will experience impact to secondary virtual circuits during optic replacement. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual circuits.

Metros in the scope of this maintenance: Frankfurt

Please reach out at support@equinixmetal.com with any questions.
Sep 5, 17:57 UTC
Planned Network Maintenance - MX Metro
Completed - The scheduled maintenance has been completed.
Sep 5, 08:48 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 5, 08:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 08:00 UTC
Scheduled - On Thursday, September, 5th between 08:00 and 09:00 UTC, we will perform a scheduled network maintenance.

Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits

Metros in the scope of this maintenance: Mexico City.

Please reach out at support@equinixmetal.com with any questions.
Aug 21, 14:30 UTC
Sep 4, 2024
Planned Network Maintenance - SV metro
Completed - The scheduled maintenance has been completed.
Sep 4, 12:27 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 4, 11:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 07:00 UTC
Scheduled - On Wednesday, September 4th, 2024 between 07:00 and 13:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating core routing to a new infrastructure containing larger capacity. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Silicon Valley

Please reach out to support@equinixmetal.com with any questions.
Aug 15, 16:37 UTC
Planned Network Maintenance - Multiple Metros
Completed - The scheduled maintenance has been completed.
Sep 4, 07:07 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 4, 06:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 03:00 UTC
Scheduled - On Wednesday, September 4th, 2024 between 03:00 and 08:00 UTC, we will perform a scheduled network maintenance.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: Atlanta, Miami and Montreal.

Please reach out at support@equinixmetal.com with any questions.
Aug 19, 03:05 UTC
Sep 3, 2024
Planned Network Maintenance - SG metro
Completed - The scheduled maintenance has been completed.
Sep 3, 17:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 16:00 UTC
Scheduled - On Tuesday, September 3rd, 2024 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure upgrades, and capacity enhancements.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Singapore

Please reach out to support@equinixmetal.com with any questions.
Aug 16, 13:17 UTC
Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024
SP Traffic Degradation
Resolved - This incident has been resolved.
Aug 31, 22:28 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 31, 19:14 UTC
Investigating - SP customers: Expect traffic degradation due to an ongoing outage with one of our providers. They are currently working on resolving the issue.
Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Aug 31, 19:12 UTC
DA Shared Interconnection Connectivity Issue
Resolved - This incident has been resolved.
Aug 31, 20:22 UTC
Investigating - We are currently investigating a shared interconnection affecting some users on primary circuits in DA Metro.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Aug 31, 16:44 UTC
Aug 30, 2024
Network Maintenance - HK and MB Metros
Completed - The scheduled maintenance has been completed.
Aug 30, 17:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 16:00 UTC
Scheduled - On Friday, August 30th, 2024 between 16:00 and 21:00 UTC, we will perform a scheduled network maintenance.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: Hong Kong and Mumbai

Please reach out at support@equinixmetal.com with any questions.
Aug 16, 20:13 UTC
Aug 29, 2024

No incidents reported.

Aug 28, 2024
Planned Network Maintenance - Multiple Metros
Completed - The scheduled maintenance has been completed.
Aug 28, 19:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 16:00 UTC
Scheduled - On Wednesday, August 28th, 2024 between 16:00 and 21:00 UTC, we will perform a scheduled network maintenance.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: Melbourne, Sydney, Seoul

Please reach out at support@equinixmetal.com with any questions.
Aug 8, 14:54 UTC
Site Infrastructure Maintenance - Atlanta
Completed - The scheduled maintenance has been completed.
Aug 28, 16:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 14:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 27, 16:15 UTC
Scheduled - On Wednesday, 28 August 2024 between 8:00AM and 11:00AM MDT (14:00-17:00 UTC), we will perform a scheduled maintenance on our site infrastructure in at4. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, at4 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Aug 21, 21:25 UTC
Planned Network Maintenance - Multiple Metros
Completed - The scheduled maintenance has been completed.
Aug 28, 05:21 UTC
Verifying - Verification is currently underway for the maintenance items.
Aug 28, 04:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 01:00 UTC
Scheduled - On Wednesday, August 28th, 2024 between 01:00 and 06:00 UTC, we will perform a scheduled network maintenance.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: London and Manchester.

Please reach out at support@equinixmetal.com with any questions.
Aug 7, 01:00 UTC
Aug 27, 2024
Site Infrastructure Maintenance - Sao Paulo
Completed - The scheduled maintenance has been completed.
Aug 27, 16:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 14:00 UTC
Scheduled - On Tuesday, 27 August 2024 between 8:00AM and 11:00AM MDT (14:00-17:00 UTC), we will perform a scheduled maintenance on our site infrastructure in sp4. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, sp4 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Aug 21, 21:22 UTC
Aug 26, 2024
Site Infrastructure Maintenance - Los Angeles
Completed - The scheduled maintenance has been completed.
Aug 26, 19:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 17:00 UTC
Scheduled - On Monday, 26 August 2024 between 11:00AM and 2:00PM MDT (17:00-20:00 UTC), we will perform a scheduled maintenance on our site infrastructure in la4. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, la4 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Aug 21, 21:19 UTC
Site Infrastructure Maintenance - Tokyo
Completed - The scheduled maintenance has been completed.
Aug 26, 16:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 14:00 UTC
Scheduled - On Monday, 26 August 2024 between 8:00AM and 11:00AM MDT (14:00-17:00 UTC), we will perform a scheduled maintenance on our site infrastructure in ty11. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, ty11 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Aug 21, 21:14 UTC
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