Update -
This maintenance has been rescheduled to Thursday, November 14th at 00:00 UTC.
Nov 04, 2024 - 15:48 UTC
Scheduled -
On Thursday, November 14th, 2024 between 00:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating connections on core devices to new infrastructure in the New York metro. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.
No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.
Completed -
The scheduled maintenance has been completed.
Nov 6, 21:22 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 18:00 UTC
Scheduled -
On Wednesday, 6th November 2024 between 12:00PM and 4:00PM MST (18:00-22:00 UTC), we will perform a scheduled maintenance on our site infrastructure in os3. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, os3 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Nov 6, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 14:00 UTC
Scheduled -
On Wednesday, 6th November 2024 between 8:00AM and 12:00PM MST (14:00-18:00 UTC), we will perform a scheduled maintenance on our site infrastructure in sk2. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, sk2 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Nov 5, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 19:00 UTC
Scheduled -
On Tuesday, 5 November 2024 between 3:00PM and 7:00PM EST (19:00-23:00 UTC), we will perform a scheduled maintenance on our site infrastructure in sg5. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, sg5 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Nov 5, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 13:00 UTC
Scheduled -
On Tuesday, 5 November 2024 between 9:00AM and 1:00PM EST (13:00-17:00 UTC), we will perform a scheduled maintenance on our site infrastructure in he7. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, he7 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Nov 4, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 19:00 UTC
Scheduled -
On Monday, 4 November 2024 between 3:00PM and 7:00PM EST (19:00-23:00 UTC), we will perform a scheduled maintenance on our site infrastructure in mi1. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, mi1 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Nov 4, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 14:00 UTC
Scheduled -
On Monday, 4 November 2024 between 10:00AM and 2:00PM EST (14:00-18:00 UTC), we will perform a scheduled maintenance on our site infrastructure in mx2. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, mx2 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Nov 1, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 01:00 UTC
Scheduled -
On Friday November 1st, 2024 from 01:00 - 02:00 UTC, we will perform an urgent network maintenance on a pair of redundant customer-facing switches in the Frankfurt Metro.
This maintenance is to correct a fault condition that is impacting customer services. Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as each switch is reloaded. Customers with properly configured bonded modes should not lose connectivity but should see impact to individual bond member nics at separate times.
Metros in the scope of this maintenance: Frankfurt
Oct 29, 20:41 UTC
Completed -
The scheduled maintenance has been completed.
Oct 31, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 00:00 UTC
Scheduled -
On Thursday, October 31st, 2024 between 00:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating connections on core devices to new infrastructure in the New York metro. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.
No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.
Resolved -
This incident has been resolved.
Oct 30, 13:09 UTC
Identified -
The issue has been identified and a fix is being implemented.
Oct 30, 01:52 UTC
Investigating -
We are currently experiencing an issue affecting the Equinix Metal customer portal when deleting interconnections. Please bear with us while we address this issue.
Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Oct 29, 21:19 UTC