All Systems Operational

About This Site

Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Equinix Metal API Operational
90 days ago
100.0 % uptime
Today
Equinix Metal Portal Operational
90 days ago
99.91 % uptime
Today
Device Provisioning Operational
90 days ago
99.7 % uptime
Today
Equinix Metal Network Operational
Equinix Metal Website ? Operational
Provisioning Status -Americas Operational
90 days ago
99.99 % uptime
Today
New York (NY) Operational
90 days ago
99.99 % uptime
Today
Washington DC (DC) Operational
90 days ago
99.98 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
100.0 % uptime
Today
Dallas (DA) Operational
90 days ago
99.96 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LA) Operational
90 days ago
99.93 % uptime
Today
Kansas City (KC) Operational
90 days ago
100.0 % uptime
Today
Houston (HO) Operational
90 days ago
100.0 % uptime
Today
Pittsburgh (PI) Operational
90 days ago
100.0 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Phoenix (PX) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Detroit (DT) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
Provisioning Status - EMEA Operational
90 days ago
99.99 % uptime
Today
Amsterdam (AM) Operational
90 days ago
99.99 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
100.0 % uptime
Today
Provisioning Status - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Tokyo (TY) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) Operational
90 days ago
100.0 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
100.0 % uptime
Today
Seoul (SL) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
On Thursday, December 9th, 2021, at 06:00 - 07:00 PST (14:00 - 15:00 UTC), we will perform a scheduled maintenance on a single rack switch cluster in our SJC1 facility to apply an update to correct a potential fault in the switch running firmware.

Customers in this rack will experience approximately 15 minutes of downtime during the reboot process.

Please reach out via support@equinixmetal.com or our community Slack should you have any questions.
Posted on Dec 6, 16:13 UTC
DNS Transition Dec 13, 15:30-17:30 UTC
On Monday, December 13, 2021 between 15:30 and 17:30 UTC, we will transition our instance forward and reverse dns authoritative name-servers from ns0.packet.net/ns1.packet.net to our new NS1 resolvers.

Servers provisioned during this time period may experience inconsistent dns resolution to the "*.packethost.net" forward domain as well as reverse dns.

In preparation for this maintenance, TTLs will be updated to allow for a shorter propagation period; however, some providers may have TTL minimums which may result in a longer propagation period.

Components Affected:
- DNS (forward:*.packethost.net and reverse)
Posted on Dec 7, 18:10 UTC
Past Incidents
Dec 9, 2021

No incidents reported today.

Dec 8, 2021

No incidents reported.

Dec 7, 2021
Resolved - This incident has been resolved.
Dec 7, 04:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 7, 03:46 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 7, 03:06 UTC
Investigating - We are currently investigating a network issue at our SJC1 Facility, which is impacting network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Dec 7, 02:36 UTC
Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021
Completed - This maintenance has been completed.
Dec 4, 02:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 02:00 UTC
Scheduled - On Saturday, December 4th, 2021, at 03:00 - 04:00 CET (02:00 - 03:00 UTC), we will perform a scheduled maintenance on a single rack switch cluster in our AMS1 facility to correct a fault condition.

Customers in this rack will experience approximately 15 minutes of downtime during the reboot process.

Please reach out via support@equinixmetal.com or our community Slack should you have any questions.
Dec 2, 14:51 UTC
Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021
Resolved - This incident has been resolved.
Nov 28, 02:10 UTC
Update - Provisioning in this facility may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Nov 28, 01:17 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 27, 23:04 UTC
Investigating - We have identified an issue affecting one of our Top of Rack (ToR) switches at our NRT1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Nov 27, 22:50 UTC
Nov 27, 2021
Resolved - This incident has been resolved.
Nov 27, 16:39 UTC
Investigating - We have identified an issue affecting one of our Top of Rack (ToR) switches at our SJC1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Nov 27, 15:30 UTC
Nov 26, 2021
Resolved - This incident has been resolved.
Nov 26, 15:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 15:34 UTC
Identified - We have identified an issue affecting one of our Top of Rack (ToR) switches at our SJC1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Nov 26, 15:21 UTC
Nov 25, 2021

No incidents reported.