In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 2024 - 16:00 UTC
Scheduled - On Thursday, 28 March, 2024 between 12:00PMM and 3:00PM EST (16:00-19:00 UTC), we will perform a scheduled maintenance on our site infrastructure in hk2. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, hk2 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions.
Mar 28, 202416:00-19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 2024 - 16:00 UTC
Scheduled - On Thursday, March 28th, 2023 between 16:00 and 22:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections will experience an impact on secondary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual/dedicated circuits.
No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.
On Friday, March 29th, 2023 between 16:00 and 21:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections will experience an impact on secondary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual/dedicated circuits.
No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.
Metros in the scope of this maintenance: Tokyo
Please reach out at support@equinixmetal.com with any questions. Posted on
Mar 11, 2024 - 15:21 UTC
On Monday, April 1st, 2024 between 10AM and 2PM CDT (1500-1900 UTC), we will perform a scheduled maintenance on our site infrastructure in LD7. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, LD7 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions. Posted on
Mar 27, 2024 - 21:03 UTC
On Tuesday, 2 April 2024 between 8:00AM and 12:00PM MST (14:00-18:00 UTC), we will perform a scheduled maintenance on our site infrastructure in fr8. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, fr8 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions. Posted on
Mar 27, 2024 - 22:08 UTC
On Tuesday, April 2nd, 2024 from 18:00 - 20:00 UTC, we will perform an urgent network maintenance on a redundant core router in the Singapore Metro.
During the maintenance, Equinix Metal engineers will divert traffic from a core router so diagnostics can be performed to clear a fault condition. Traffic will be restored following the diagnostics. Due to the nature of the work being performed, you may experience brief packet loss and/or added latency while traffic is diverted to alternate paths. No other customer impact is expected.
Metros in the scope of this maintenance: Singapore
Please reach out at support@equinixmetal.com with any questions. Posted on
Mar 25, 2024 - 18:42 UTC
On Wednesday, April 3rd, 2024 between 10AM and 2PM CDT (1500-1900 UTC), we will perform a scheduled maintenance on our site infrastructure in sv15. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, sv15 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions. Posted on
Mar 27, 2024 - 21:08 UTC
On Tuesday, April 9th, 2024 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections will experience an impact on secondary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual/dedicated circuits.
Metros in the scope of this maintenance: Sao Paulo.
Please reach out at support@equinixmetal.com with any questions. Posted on
Mar 15, 2024 - 15:47 UTC
On Wednesday, April 10th, 2024 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections will experience an impact on primary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual/dedicated circuits.
Metros in the scope of this maintenance: Sao Paulo.
Please reach out at support@equinixmetal.com with any questions. Posted on
Mar 15, 2024 - 15:44 UTC
On Tuesday, April 16th, 2024 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections will experience an impact on secondary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual/dedicated circuits.
Metros in the scope of this maintenance: Chicago.
Please reach out at support@equinixmetal.com with any questions. Posted on
Mar 25, 2024 - 08:14 UTC
On Wednesday, April 17th, 2024 between 07:00 and 13:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections will experience an impact on primary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual/dedicated circuits.
Metros in the scope of this maintenance: Chicago and Los Angeles.
Please reach out at support@equinixmetal.com with any questions. Posted on
Mar 25, 2024 - 08:20 UTC
On Thursday, April 18th, 2024 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections will experience an impact on secondary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual/dedicated circuits.
Metros in the scope of this maintenance: Los Angeles.
Please reach out at support@equinixmetal.com with any questions. Posted on
Mar 25, 2024 - 08:23 UTC
On Thursday, April 18th, 2024 between 15:00 and 21:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections will experience an impact on secondary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual/dedicated circuits.
Metros in the scope of this maintenance: Singapore
Please reach out at support@equinixmetal.com with any questions. Posted on
Mar 20, 2024 - 16:12 UTC
On Friday, April 19th, 2024 between 15:00 and 21:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections will experience an impact on primary virtual/dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary virtual/dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual/dedicated circuits.
Metros in the scope of this maintenance: Singapore
Please reach out at support@equinixmetal.com with any questions. Posted on
Mar 20, 2024 - 16:17 UTC
Resolved -
This incident has been resolved.
Mar 26, 15:21 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 26, 15:11 UTC
Investigating -
We are currently experiencing an issue with a core router in the DC metro. There is no customer impact at this time and engineers are diverting traffic to alternate paths.
Mar 26, 13:33 UTC
Completed -
The scheduled maintenance has been completed.
Mar 21, 17:00 UTC
Verifying -
Verification is currently underway for the maintenance items.
Mar 21, 16:41 UTC
Update -
We are extending the maintenance window by an additional two hours
Mar 21, 14:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 09:00 UTC
Scheduled -
On Thursday, March 21st, 2024 between 09:00 and 15:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating core routing to a new infrastructure containing larger capacity. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.
No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.
Metros in the scope of this maintenance: Los Angeles
Completed -
The scheduled maintenance has been completed.
Mar 20, 21:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 19:00 UTC
Scheduled -
On Wednesday, March 20th, 2024 between 12PM and 4PM PDT (19:00-23:00 UTC), we will perform a scheduled maintenance on our site infrastructure in DC13. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, DC13 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
A work around has been put into place and we will be scheduling this maintenance at a later date
Mar 20, 17:31 UTC
Scheduled -
On Wednesday, March 20th, 2024 from 18:00 - 20:00 UTC, we will perform an emergency network maintenance on a redundant core router in the Singapore Metro.
During the maintenance, Equinix Metal engineers will divert traffic from a core router so diagnostics can be performed to clear a fault condition. Traffic will be restored following the diagnostics. Due to the nature of the work being performed, you may experience brief packet loss and/or added latency while traffic is diverted to alternate paths. No other customer impact is expected.
Metros in the scope of this maintenance: Singapore
Completed -
The scheduled maintenance has been completed.
Mar 20, 16:56 UTC
Verifying -
Verification is currently underway for the maintenance items.
Mar 20, 16:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 15:30 UTC
Scheduled -
On Wednesday, March 20th, 2024 from 15:30 - 17:30 UTC, we will perform an emergency network maintenance on a redundant core router in the Toronto Metro.
During the maintenance, Equinix Metal engineers will divert traffic from a core router so diagnostics can be performed to clear a fault condition. Traffic will be restored following the diagnostics. Due to the nature of the work being performed, you may experience brief packet loss and/or added latency while traffic is diverted to alternate paths. No other customer impact is expected.
Completed -
The scheduled maintenance has been completed.
Mar 19, 23:00 UTC
Update -
We are extending this maintenance an additional two (2) hours.
Mar 19, 20:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 15:00 UTC
Scheduled -
We will be undergoing scheduled maintenance during this time.
Mar 12, 15:12 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 15:09 UTC
Scheduled -
This maintenance has been postponed and rescheduled to March 19th 15:00 UTC due to personnel issues.
Mar 12, 15:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 15:00 UTC
Scheduled -
On Tuesday, March 12th, 2024 between 15:00 and 21:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating core routing to a new infrastructure containing larger capacity. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.
No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.
Completed -
The scheduled maintenance has been completed.
Mar 19, 16:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 15:10 UTC
Scheduled -
On 19th, March 19th, 2024 between 10AM and 2PM CDT (15:00-19:00 UTC), we will perform a scheduled maintenance on our site infrastructure in . We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, CH3 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Mar 19, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 03:00 UTC
Scheduled -
On Tuesday, March 19th, 2024 between 10AM and 2PM CDT (15:00-19:00 UTC), we will perform a scheduled maintenance on our site infrastructure in CH3. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, CH3 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Mar 15, 11:30 UTC
Verifying -
Verification is currently underway for the maintenance items.
Mar 15, 11:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 10:30 UTC
Scheduled -
On Friday, March 15th, 2024 from 10:30 - 11:30 UTC, we will perform an emergency network maintenance on a core router in the Milan Metro.
During the maintenance, Equinix Metal engineers will divert traffic from the core router so diagnostics can be performed to clear the fault condition. Traffic will be restored following the diagnostics. Due to the nature of the work being performed, you may experience brief packet loss and/or added latency while traffic is diverted to alternate paths. No other customer impact is expected.