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Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Uptime over the past 90 days. View historical uptime.
Equinix Metal API Operational
90 days ago
100.0 % uptime
Today
Equinix Metal Portal Operational
90 days ago
100.0 % uptime
Today
Equinix Metal Website ? Operational
Device Provisioning Operational
Equinix Metal Network Operational
Americas Operational
90 days ago
100.0 % uptime
Today
New York (NY) Operational
90 days ago
100.0 % uptime
Today
Washington DC (DC) Operational
90 days ago
100.0 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
100.0 % uptime
Today
Dallas (DA) Operational
90 days ago
100.0 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LA) Operational
90 days ago
100.0 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
Montreal (MT) Operational
90 days ago
100.0 % uptime
Today
Miami (MI) Operational
90 days ago
100.0 % uptime
Today
Mexico City (MX) Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Amsterdam (AM) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
100.0 % uptime
Today
Helsinki (HE) Operational
90 days ago
100.0 % uptime
Today
Stockholm (SK) Operational
90 days ago
100.0 % uptime
Today
Manchester (MA) Operational
90 days ago
100.0 % uptime
Today
Milan (ML) Operational
90 days ago
100.0 % uptime
Today
Dublin (DB) Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Tokyo (TY) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) Operational
90 days ago
100.0 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
100.0 % uptime
Today
Seoul (SL) Operational
90 days ago
100.0 % uptime
Today
Osaka (OS) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ME) Operational
90 days ago
100.0 % uptime
Today
Mumbai (MB) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Network Maintenance - DA Metro Jul 10, 2025 07:00-11:00 UTC

On Thursday, July 10th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Dallas.

Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 19, 2025 - 11:16 UTC

Planned Network Maintenance - MB and SY Metros Jul 10, 2025 16:00-20:00 UTC

On Thursday, July 10th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Mumbai and Sydney

Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 03, 2025 - 16:18 UTC

Planned Network Maintenance - SK metro Jul 15, 2025 16:00-20:00 UTC

On Tuesday, July 15th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Stockholm

Please reach out to support@equinixmetal.com with any questions.
Posted on Jul 01, 2025 - 13:27 UTC

Planned Network Maintenance - DC metro Jul 16, 2025 02:00-06:00 UTC

Update - Please be informed that this maintenance has been rescheduled to July 16th, 2025.
Jun 19, 2025 - 01:30 UTC
Scheduled - On Wednesday, July 16th, 2025 between 02:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Washington DC.

Please reach out to support@equinixmetal.com with any questions.
Jun 11, 2025 - 12:50 UTC

Planned Network Maintenance - AM Metro Jul 21, 2025 00:00-04:00 UTC

On Monday, July 21st, 2025 between 00:00 and 04:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Amsterdam.

Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 24, 2025 - 22:22 UTC

Shared Interconnection Maintenance - AM and ML Metros Jul 21, 2025 21:00 - Jul 22, 2025 04:00 UTC

On Monday, from July 21st at 21:00 UTC to July 22nd at 04:00 UTC, 2025, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.

Customers with redundant interconnections will see impact to primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual circuits.

Metros in the scope of this maintenance: Amsterdam and Milan.

Please reach out at support@equinixmetal.com with any questions.
Posted on Jul 07, 2025 - 00:24 UTC

Planned Network Maintenance - AM Metro Jul 23, 2025 00:00-04:00 UTC

On Wednesday, July 23rd, 2025 between 00:00 and 04:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Amsterdam.

Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 24, 2025 - 22:24 UTC
Jul 10, 2025

No incidents reported today.

Jul 9, 2025
Planned Network Maintenance - NY Metro
Completed - The scheduled maintenance has been completed.
Jul 9, 11:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 9, 10:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 07:00 UTC
Scheduled - On Wednesday, July 9th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: New York.

Please reach out to support@equinixmetal.com with any questions.
Jun 25, 16:27 UTC
Planned Network Maintenance - SE Metro
Completed - The scheduled maintenance has been completed.
Jul 9, 07:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 9, 06:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:00 UTC
Scheduled - On Wednesday, July 9th, 2025 between 05:00 and 09:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Seattle.

Please reach out at support@equinixmetal.com with any questions.
Jun 18, 05:02 UTC
Jul 8, 2025
Planned Network Maintenance - MB and SY Metros
Completed - The scheduled maintenance has been completed.
Jul 8, 18:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 3, 16:20 UTC
Scheduled - On Tuesday, July 8th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Mumbai and Sydney

Please reach out at support@equinixmetal.com with any questions.
Jun 3, 16:16 UTC
Planned Network Maintenance - DA Metro
Completed - The scheduled maintenance has been completed.
Jul 8, 09:13 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 8, 08:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 07:00 UTC
Scheduled - On Tuesday, July 8th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Dallas.

Please reach out at support@equinixmetal.com with any questions.
Jun 19, 11:11 UTC
Planned Network maintenance - NY Metro
Completed - The scheduled maintenance has been completed.
Jul 8, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 05:00 UTC
Scheduled - On Tuesday, July 8th, 2025 from 05:00 - 06:00 UTC, we will perform a planned network maintenance on a single member of a redundant pair customer-facing switch in the New York Metro.

This maintenance is to correct a fault condition that is impacting customer services. Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as the switch is reloaded. Customers with properly configured bonded modes should not lose connectivity but should see impact to individual bond member nics at separate times.

Metros in the scope of this maintenance: New York.

Please reach out at support@equinixmetal.com with any questions.
Jun 24, 02:05 UTC
Jul 7, 2025
Site Infrastructure Maintenance - Montreal
Completed - The scheduled maintenance has been completed.
Jul 7, 21:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 18:00 UTC
Scheduled - On Monday, 7 July 2025 between 12:00PM and 4:00PM MDT (18:00-22:00 UTC), we will perform a scheduled maintenance on our site infrastructure in mt1. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, mt1 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Jul 1, 20:35 UTC
DC metro connectivity issue
Resolved - This incident has been resolved.
Jul 7, 21:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 20:32 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 7, 20:30 UTC
Investigating - An intermittent connectivity issue with a service provider link has been identified, potentially resulting in increased latency or loss for some customers
Jul 7, 20:27 UTC
Planned Network Maintenance - SE Metro
Completed - The scheduled maintenance has been completed.
Jul 7, 06:50 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 7, 06:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 05:00 UTC
Scheduled - On Monday, July 7th, 2025 between 05:00 and 09:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Seattle.

Please reach out at support@equinixmetal.com with any questions.
Jun 18, 04:59 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
FR5 DE-CIX link flapped
Resolved - This incident has been resolved.
Jul 4, 06:15 UTC
Update - A fix has been implemented and we are monitoring the results.
Jul 4, 05:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 4, 05:36 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 4, 05:25 UTC
Investigating - We have observed a flap on one of our Internet circuits, and a limited number of customers may have been impacted between 04:54 UTC and 04:57 UTC.
Jul 4, 05:17 UTC
Jul 3, 2025
Planned Network Maintenance - NY Metro
Completed - The scheduled maintenance has been completed.
Jul 3, 11:10 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 3, 10:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:00 UTC
Scheduled - On Thursday, July 3rd, 2025 between 07:00 and 12:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: New York.

Please reach out at support@equinixmetal.com with any questions.
Jun 18, 17:39 UTC
Planned Network Maintenance - MD and PA Metros
Completed - The scheduled maintenance has been completed.
Jul 3, 04:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 3, 02:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 00:00 UTC
Scheduled - On Thursday, July 3rd, 2025 between 00:00 and 04:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Madrid and Paris.

Please reach out at support@equinixmetal.com with any questions.
Jun 15, 02:30 UTC
Jul 2, 2025
Planned Network Maintenance - HK Metro
Completed - The scheduled maintenance has been completed.
Jul 2, 18:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 16:00 UTC
Scheduled - On Wednesday, July 2nd, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Hong Kong

Please reach out at support@equinixmetal.com with any questions.
Jun 3, 16:14 UTC
Planned Network Maintenance - DA Metro
Completed - The scheduled maintenance has been completed.
Jul 2, 10:31 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 2, 09:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 07:00 UTC
Scheduled - On Wednesday, July 2nd, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Dallas.

Please reach out to support@equinixmetal.com with any questions.
Jun 19, 06:23 UTC
Jul 1, 2025
Planned Network Maintenance - NY Metro
Completed - The scheduled maintenance has been completed.
Jul 1, 08:51 UTC
Verifying - Verification is currently underway for the maintenance items.
Jul 1, 08:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:00 UTC
Scheduled - On Tuesday, July 1st, 2025 between 07:00 and 12:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: New York.

Please reach out at support@equinixmetal.com with any questions.
Jun 18, 17:30 UTC
Planned Network Maintenance - MD and PA Metros
Completed - The scheduled maintenance has been completed.
Jul 1, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 00:00 UTC
Scheduled - On Tuesday, July 1st, 2025 between 00:00 and 04:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Madrid and Paris.

Please reach out at support@equinixmetal.com with any questions.
Jun 15, 02:29 UTC
Jun 30, 2025
Planned Network Maintenance - HK Metro
Completed - The scheduled maintenance has been completed.
Jun 30, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 16:00 UTC
Scheduled - On Monday, June 30th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Hong Kong

Please reach out at support@equinixmetal.com with any questions.
Jun 3, 16:11 UTC
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Planned Network Maintenance - OS and SL Metros
Completed - The scheduled maintenance has been completed.
Jun 26, 20:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 17:00 UTC
Scheduled - On Thursday, June 26th, 2025 between 17:00 and 21:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Osaka and Seoul

Please reach out at support@equinixmetal.com with any questions.
May 29, 19:52 UTC
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