All Systems Operational

About This Site

Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Equinix Metal API Operational
90 days ago
99.71 % uptime
Today
Equinix Metal Portal Operational
90 days ago
99.71 % uptime
Today
Equinix Metal Website ? Operational
Device Provisioning Operational
Equinix Metal Network Operational
Americas Operational
90 days ago
100.0 % uptime
Today
New York (NY) Operational
90 days ago
100.0 % uptime
Today
Washington DC (DC) Operational
90 days ago
100.0 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
100.0 % uptime
Today
Dallas (DA) Operational
90 days ago
100.0 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LA) Operational
90 days ago
100.0 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
Montreal (MT) Operational
90 days ago
100.0 % uptime
Today
Miami (MI) Operational
90 days ago
100.0 % uptime
Today
Mexico City (MX) Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Amsterdam (AM) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
100.0 % uptime
Today
Helsinki (HE) Operational
90 days ago
100.0 % uptime
Today
Stockholm (SK) Operational
90 days ago
100.0 % uptime
Today
Manchester (MA) Operational
90 days ago
100.0 % uptime
Today
Milan (ML) Operational
90 days ago
100.0 % uptime
Today
Dublin (DB) Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Tokyo (TY) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) Operational
90 days ago
100.0 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
100.0 % uptime
Today
Seoul (SL) Operational
90 days ago
100.0 % uptime
Today
Osaka (OS) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ME) Operational
90 days ago
100.0 % uptime
Today
Mumbai (MB) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Network Maintenance - NY metro Nov 14, 2024 00:00-06:00 UTC
Update - This maintenance has been rescheduled to Thursday, November 14th at 00:00 UTC.
Nov 04, 2024 - 15:48 UTC
Scheduled - On Thursday, November 14th, 2024 between 00:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating connections on core devices to new infrastructure in the New York metro. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: New York

Please reach out to support@equinixmetal.com with any questions.

Oct 22, 2024 - 15:40 UTC
Past Incidents
Nov 11, 2024

No incidents reported today.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Completed - The scheduled maintenance has been completed.
Nov 6, 21:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 18:00 UTC
Scheduled - On Wednesday, 6th November 2024 between 12:00PM and 4:00PM MST (18:00-22:00 UTC), we will perform a scheduled maintenance on our site infrastructure in os3. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, os3 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.

Oct 30, 19:57 UTC
Completed - The scheduled maintenance has been completed.
Nov 6, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 14:00 UTC
Scheduled - On Wednesday, 6th November 2024 between 8:00AM and 12:00PM MST (14:00-18:00 UTC), we will perform a scheduled maintenance on our site infrastructure in sk2. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, sk2 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.

Oct 30, 19:55 UTC
Nov 5, 2024
Completed - The scheduled maintenance has been completed.
Nov 5, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 19:00 UTC
Scheduled - On Tuesday, 5 November 2024 between 3:00PM and 7:00PM EST (19:00-23:00 UTC), we will perform a scheduled maintenance on our site infrastructure in sg5. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, sg5 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.

Oct 30, 21:10 UTC
Completed - The scheduled maintenance has been completed.
Nov 5, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 13:00 UTC
Scheduled - On Tuesday, 5 November 2024 between 9:00AM and 1:00PM EST (13:00-17:00 UTC), we will perform a scheduled maintenance on our site infrastructure in he7. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, he7 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.

Nov 1, 17:53 UTC
Nov 4, 2024
Completed - The scheduled maintenance has been completed.
Nov 4, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 19:00 UTC
Scheduled - On Monday, 4 November 2024 between 3:00PM and 7:00PM EST (19:00-23:00 UTC), we will perform a scheduled maintenance on our site infrastructure in mi1. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, mi1 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.

Oct 30, 21:08 UTC
Completed - The scheduled maintenance has been completed.
Nov 4, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 14:00 UTC
Scheduled - On Monday, 4 November 2024 between 10:00AM and 2:00PM EST (14:00-18:00 UTC), we will perform a scheduled maintenance on our site infrastructure in mx2. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, mx2 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.

Oct 31, 15:33 UTC
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024
Completed - The scheduled maintenance has been completed.
Nov 1, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 01:00 UTC
Scheduled - On Friday November 1st, 2024 from 01:00 - 02:00 UTC, we will perform an urgent network maintenance on a pair of redundant customer-facing switches in the Frankfurt Metro.

This maintenance is to correct a fault condition that is impacting customer services. Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as each switch is reloaded. Customers with properly configured bonded modes should not lose connectivity but should see impact to individual bond member nics at separate times.

Metros in the scope of this maintenance: Frankfurt

Oct 29, 20:41 UTC
Oct 31, 2024
Completed - The scheduled maintenance has been completed.
Oct 31, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 00:00 UTC
Scheduled - On Thursday, October 31st, 2024 between 00:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating connections on core devices to new infrastructure in the New York metro. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: New York

Please reach out to support@equinixmetal.com with any questions.

Oct 14, 18:47 UTC
Oct 30, 2024
Resolved - This incident has been resolved.
Oct 30, 13:09 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 30, 01:52 UTC
Investigating - We are currently experiencing an issue affecting the Equinix Metal customer portal when deleting interconnections. Please bear with us while we address this issue.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

Oct 29, 21:19 UTC
Oct 29, 2024
Oct 28, 2024

No incidents reported.