All Systems Operational

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Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Uptime over the past 90 days. View historical uptime.
Equinix Metal API Operational
90 days ago
99.71 % uptime
Today
Equinix Metal Portal Operational
90 days ago
99.71 % uptime
Today
Equinix Metal Website ? Operational
Device Provisioning Operational
Equinix Metal Network Operational
Americas Operational
90 days ago
100.0 % uptime
Today
New York (NY) Operational
90 days ago
100.0 % uptime
Today
Washington DC (DC) Operational
90 days ago
100.0 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
100.0 % uptime
Today
Dallas (DA) Operational
90 days ago
100.0 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LA) Operational
90 days ago
100.0 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
Montreal (MT) Operational
90 days ago
100.0 % uptime
Today
Miami (MI) Operational
90 days ago
100.0 % uptime
Today
Mexico City (MX) Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Amsterdam (AM) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
100.0 % uptime
Today
Helsinki (HE) Operational
90 days ago
100.0 % uptime
Today
Stockholm (SK) Operational
90 days ago
100.0 % uptime
Today
Manchester (MA) Operational
90 days ago
100.0 % uptime
Today
Milan (ML) Operational
90 days ago
100.0 % uptime
Today
Dublin (DB) Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Tokyo (TY) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) Operational
90 days ago
100.0 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
100.0 % uptime
Today
Seoul (SL) Operational
90 days ago
100.0 % uptime
Today
Osaka (OS) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ME) Operational
90 days ago
100.0 % uptime
Today
Mumbai (MB) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Site Infrastructure Maintenance - Silicon Valley Oct 7, 2024 13:00-17:00 UTC
On Monday, 7 October 2024 between 9:00AM-1:00PM EDT (13:00-17:00 UTC), we will perform a scheduled maintenance on the site infrastructure supporting our Load Balancer product in sv16. The maintenance should not affect load balancing service and any currently deployed resources will still be available and accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Posted on Oct 07, 2024 - 22:22 UTC
Site Infrastructure Maintenance - New York Oct 7, 2024 13:00-17:00 UTC
On Monday, 7 October 2024 between 9:00AM-1:00PM EDT (13:00-17:00 UTC), we will perform a scheduled maintenance on the site infrastructure supporting our Load Balancer product in ny5. The maintenance should not affect load balancing service and any currently deployed resources will still be available and accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Posted on Oct 07, 2024 - 22:24 UTC
Planned Network Maintenance - NY metro Oct 10, 2024 00:00-06:00 UTC
On Thursday, October 10th, 2024 between 00:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be installing new infrastructure containing larger capacity into the New York core network. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.

As part of this maintenance, our engineers will be inserting new switches into the current topology to facilitate future expansion. While this maintenance is being carried out, customers using ECMP or anycast configurations may experience changes in traffic patterns. We recommend verifying that your traffic is functioning as expected once the maintenance is completed.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: New York

Please reach out to support@equinixmetal.com with any questions.
Posted on Sep 24, 2024 - 20:20 UTC
Planned Network Maintenance - SG Metro Oct 15, 2024 16:00-22:00 UTC
On Tuesday, October 15th, 2024 between 16:00 and 22:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure upgrades, and capacity enhancements.

As part of this maintenance, our engineers will be inserting new switches into the current topology to facilitate future expansion. While this maintenance is being carried out, customers using ECMP or anycast configurations may experience changes in traffic patterns. We recommend verifying that your traffic is functioning as expected once the maintenance is completed.

No other customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Singapore

Please reach out at support@equinixmetal.com with any questions
Posted on Sep 24, 2024 - 20:25 UTC
Planned Network Maintenance - AM Metro Oct 16, 2024 01:00-06:00 UTC
On Wednesday, October 16th, 2024 between 01:00 and 06:00 UTC, we will perform a scheduled network maintenance.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: Amsterdam.

Please reach out at support@equinixmetal.com with any questions.
Posted on Sep 18, 2024 - 06:49 UTC
Shared Interconnection Maintenance - MD Metro Oct 16, 2024 20:00-23:00 UTC
On Wednesday, October 16th, 2024 between 20:00 and 23:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.

Customers with redundant interconnections will see impact to secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual circuits.

Metros in the scope of this maintenance: Madrid

Please reach out at support@equinixmetal.com with any questions.
Posted on Sep 27, 2024 - 11:42 UTC
Past Incidents
Oct 5, 2024

No incidents reported today.

Oct 4, 2024
Layer 2 services impacted - SL Metro
Resolved - We experienced an issue impacting our Layer 2 services at the Seoul facility. The disruption lasted 7 minutes, beginning at 09:15 UTC and fully resolved at 09:22 UTC. For more information, please visit status.equinixmetal.com, or contact support@equinixmetal.com for assistance.
Oct 4, 07:00 UTC
Oct 3, 2024
Planned Network Maintenance - CH Metro
Completed - The scheduled maintenance has been completed.
Oct 3, 10:43 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 3, 09:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 08:00 UTC
Scheduled - On Thursday, October 3rd, 2024 between 08:00 and 11:00 UTC, we will perform a scheduled network maintenance.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: Chicago.

Please reach out at support@equinixmetal.com with any questions.
Sep 19, 14:30 UTC
Oct 2, 2024
Urgent Network maintenance - FR Metro
Completed - The scheduled maintenance has been completed.
Oct 2, 19:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 18:00 UTC
Scheduled - On Wednesday, October 2nd, 2024 from 18:00 - 20:00 UTC, we will perform an urgent network maintenance on a customer-facing shared fabric switch in the Frankfurt Metro.

Customers with redundant shared fabric connections will experience impact to secondary virtual circuits during optic replacement. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual circuits.

Metros in the scope of this maintenance: Frankfurt

Please reach out at support@equinixmetal.com with any questions.
Sep 30, 14:48 UTC
Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024
Urgent Shared Interconnection Maintenance - FR Metro
Completed - The scheduled maintenance has been completed.
Sep 29, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 06:00 UTC
Scheduled - Status Page:

On Saturday, September 28th beginning at 06:00 UTC until Sunday, September 29th 2024 06:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.

Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.

Metros in the scope of this maintenance: Frankfurt.

Please reach out at support@equinixmetal.com with any questions.
Sep 20, 20:18 UTC
Urgent Network maintenance - FR Metro
Completed - The scheduled maintenance has been completed.
Sep 29, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 02:00 UTC
Scheduled - On Sunday, September 29th, 2024 from 02:00 - 05:00 UTC, we will perform an urgent network maintenance on a customer-facing shared fabric switch in the Frankfurt Metro.

Customers with redundant shared fabric connections will experience impact to secondary virtual circuits during optic replacement. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual circuits.

Metros in the scope of this maintenance: Frankfurt

Please reach out at support@equinixmetal.com with any questions.
Sep 27, 14:49 UTC
Sep 28, 2024
Sep 27, 2024
DC Network Connectivity Issue
Resolved - This incident has been resolved.
Sep 27, 00:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 26, 22:14 UTC
Identified - We experienced a loss of connectivity with one of our providers on a circuit at approximately 2100 UTC, affecting network stability in our DC facility.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Sep 26, 21:44 UTC
Sep 26, 2024
Global Device Provisioning Issue
Resolved - This incident has been resolved.
Sep 26, 13:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 26, 13:19 UTC
Identified - We have identified an issue affecting device provisioning in multiple locations globally. Provisioning may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Sep 26, 12:31 UTC
Planned Network Maintenance - AM metro
Completed - The scheduled maintenance has been completed.
Sep 26, 06:59 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 26, 06:08 UTC
Update - This is to inform you that we will be extending the maintenance window to ensure the completion of all necessary tasks and testing.
Sep 26, 03:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:00 UTC
Scheduled - On Thursday, September 26th, 2024 between 00:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating core routing to a new infrastructure containing larger capacity. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Amsterdam.

Please reach out to support@equinixmetal.com with any questions.
Sep 4, 23:53 UTC
Sep 25, 2024
Site Infrastructure Maintenance - Montreal
Completed - The scheduled maintenance has been completed.
Sep 25, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 17:00 UTC
Scheduled - On Wednesday, September 25th, 2024 between 1PM and 5PM EST (1700-2100 UTC), we will perform a scheduled maintenance on our site infrastructure in MT1. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, MT1 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Sep 23, 16:49 UTC
Planned Network Maintenance - DC Metro
Completed - The scheduled maintenance has been completed.
Sep 25, 08:55 UTC
Update - We are extending the maintenance window to allow for the completion of the verification process.
Sep 25, 08:00 UTC
Update - We are continuing to verify the maintenance items.
Sep 25, 07:58 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 25, 07:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 03:00 UTC
Scheduled - On Wednesday, September 25th, 2024 between 03:00 and 08:00 UTC, we will perform a scheduled network maintenance.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: Washington DC.

Please reach out at support@equinixmetal.com with any questions.
Aug 27, 04:07 UTC
Washington DC (DC) Network Connectivity Issue
Resolved - This incident has been resolved.
Sep 25, 06:43 UTC
Update - We are continuing to investigate this issue.
Sep 25, 06:43 UTC
Investigating - We have identified an issue affecting one of our Top of Rack (ToR) switches at our Washington DC Facility, which impacted network stability in a limited number of hosts. The issue lasted 5 minutes which was started at 5:05 UTC but was already resolved at 5:10 UTC.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Sep 25, 05:00 UTC
Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024
Site Maintenance - Support Ticket Unavailable
Completed - The scheduled maintenance has been completed.
Sep 21, 15:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 13:30 UTC
Scheduled - Site Maintenance - Support ticket creation will be unavailable on Friday, September 20th and Saturday, September 21st from 6:30AM to 8:10AM PST. Please contact support@equinixmetal.com for support during this maintenance window.
Sep 19, 21:32 UTC
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