All Systems Operational

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Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Uptime over the past 90 days. View historical uptime.
Equinix Metal API Operational
90 days ago
99.93 % uptime
Today
Equinix Metal Portal Operational
90 days ago
99.93 % uptime
Today
Equinix Metal Website ? Operational
Device Provisioning Operational
Equinix Metal Network Operational
Americas Operational
90 days ago
100.0 % uptime
Today
New York (NY) Operational
90 days ago
100.0 % uptime
Today
Washington DC (DC) Operational
90 days ago
100.0 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
100.0 % uptime
Today
Dallas (DA) Operational
90 days ago
100.0 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LA) Operational
90 days ago
100.0 % uptime
Today
Kansas City (KC) Operational
90 days ago
100.0 % uptime
Today
Houston (HO) Operational
90 days ago
100.0 % uptime
Today
Pittsburgh (PI) Operational
90 days ago
100.0 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Phoenix (PX) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Detroit (DT) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
Montreal (MT) Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Amsterdam (AM) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
100.0 % uptime
Today
Helsinki (HE) Operational
90 days ago
100.0 % uptime
Today
Stockholm (SK) Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
99.99 % uptime
Today
Tokyo (TY) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) Operational
90 days ago
99.99 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
100.0 % uptime
Today
Seoul (SL) Operational
90 days ago
100.0 % uptime
Today
Osaka (OS) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ME) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned Network Maintenance - FR metro Apr 5, 2023 13:00-16:00 UTC
On Wednesday, April 5th, 2023 between 13:00 and 16:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating shared fabric connections to new hardware to improve functionality and capacity. The primary and secondary connections will be migrated separately one at a time with ~5-minute impact as each is migrated. Services will be validated as operational following each migration.

Metros in the scope of this maintenance: Frankfurt

Please reach out at support@equinixmetal.com with any questions.
Posted on Mar 21, 2023 - 17:14 UTC
Planned Network Maintenance - HK and SP metro Apr 6, 2023 17:30-21:30 UTC
On Thursday, April 6th, 2023 between 17:30 and 21:30 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Hong Kong and Sao Paulo.

Please reach out at support@equinixmetal.com with any questions.
Posted on Mar 26, 2023 - 03:52 UTC
Planned Network Maintenance - NY metro Apr 13, 2023 07:00-10:00 UTC
On Thursday, April 13th, 2023 between 07:00 and 10:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: New York.

Please reach out at support@equinixmetal.com with any questions.
Posted on Mar 28, 2023 - 13:21 UTC
Planned Network Maintenance - DA metro Apr 19, 2023 07:00-11:00 UTC
On Wednesday, April 19th, 2023 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Dallas (DA).

Please reach out at support@equinixmetal.com with any questions.
Posted on Mar 31, 2023 - 13:25 UTC
Past Incidents
Apr 1, 2023

No incidents reported today.

Mar 31, 2023

No incidents reported.

Mar 30, 2023
Site Infrastructure Maintenance - New York
Completed - The scheduled maintenance has been completed.
Mar 30, 18:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 15:00 UTC
Scheduled - On Thursday, 30th March, 2023 between 9:00AM and 1:00PM MST (15:00-19:00 UTC), we will perform a scheduled maintenance on our site infrastructure in ny5-edge. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, ny5-edge site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Mar 22, 22:06 UTC
Mar 29, 2023
Planned Network Maintenance - SG metro
Completed - The scheduled maintenance has been completed.
Mar 29, 04:31 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 29, 04:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 01:32 UTC
Scheduled - On Wednesday, March 29th, 2023 between 01:30 and 04:30 UTC, we will perform a scheduled network maintenance to perform a hardware replacement on a backbone router in Singapore Metro.

We are performing this maintenance to ensure the ongoing stability and performance of our network.
During this maintenance engineers will divert traffic from the backbone router to replace the hardware. Traffic will be restored following the replacement.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Singapore

Please reach out to support@equinixmetal.com with any questions.
Mar 10, 00:04 UTC
Mar 28, 2023
Site Infrastructure Maintenance - Chicago
Completed - The scheduled maintenance has been completed.
Mar 28, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 13:00 UTC
Scheduled - On Tuesdat, March 28th, 2023 between 9:00AM and 1:00PM EST (13:00-17:00 UTC), we will perform a scheduled maintenance on our site infrastructure in ch3. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, ch3 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Mar 22, 22:00 UTC
Mar 27, 2023
Site Infrastructure Maintenance - Frankfurt
Completed - The scheduled maintenance has been completed.
Mar 27, 18:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 16:00 UTC
Scheduled - On Monday, March 27th, 2023 between 11AM and 5PM Central US Time (16:00-22:00 UTC), we will perform a scheduled maintenance on our site infrastructure in FR2. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Mar 22, 20:11 UTC
Mar 26, 2023

No incidents reported.

Mar 25, 2023
Monthly Network Maintenance - March
Completed - The scheduled maintenance has been completed.
Mar 25, 10:25 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 25, 09:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 08:00 UTC
Scheduled - On Saturday, March 25th, 2023 between 08:00 and 12:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating shared fabric connections to new hardware to improve functionality and capacity. The primary and secondary connections will be migrated separately one at a time with ~5-minute impact as each circuit is migrated. Services will be validated as operational following each migration.

Metros in the scope of this maintenance: Sao Paulo (SP) and Toronto (TR)

Please reach out at support@equinixmetal.com with any questions.
Mar 10, 16:57 UTC
Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023
Planned Network Maintenance - DC metro
Completed - The scheduled maintenance has been completed.
Mar 22, 10:43 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 22, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 08:00 UTC
Scheduled - On Wednesday, March 22nd, 2023 between 08:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Washington DC.

Please reach out at support@equinixmetal.com with any questions.
Mar 8, 00:13 UTC
Mar 21, 2023
Urgent Network maintenance - APAC
Completed - The scheduled maintenance has been completed.
Mar 21, 21:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 21, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 18:02 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 21, 15:31 UTC
Scheduled - On Tuesday, March 21st, 2023 from 18:00 - 21:00 UTC, we will perform an urgent network maintenance in the APAC region. No impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: HK, ME, OS, SG, SL, SY, TY
Mar 20, 15:18 UTC
Mar 20, 2023
Emergency hardware replacement - Amsterdam (AM6) Metro
Resolved - This incident has been resolved.
Mar 20, 12:37 UTC
Identified - Our NetOps Team will perform an emergency hardware replacement in our AM6 facility.

Customers in this rack will lose redundancy but no impact is expected.

Please reach out via support@equinixmetal.com with any questions.
Mar 20, 10:34 UTC
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

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