All Systems Operational

About This Site

Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Equinix Metal API Operational
90 days ago
100.0 % uptime
Today
Equinix Metal Portal Operational
90 days ago
100.0 % uptime
Today
Equinix Metal Website ? Operational
Device Provisioning Operational
Equinix Metal Network Operational
Americas Operational
90 days ago
100.0 % uptime
Today
New York (NY) Operational
90 days ago
100.0 % uptime
Today
Washington DC (DC) Operational
90 days ago
100.0 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
100.0 % uptime
Today
Dallas (DA) Operational
90 days ago
100.0 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LA) Operational
90 days ago
100.0 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
Montreal (MT) Operational
90 days ago
100.0 % uptime
Today
Miami (MI) Operational
90 days ago
100.0 % uptime
Today
Mexico City (MX) Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Amsterdam (AM) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
100.0 % uptime
Today
Helsinki (HE) Operational
90 days ago
100.0 % uptime
Today
Stockholm (SK) Operational
90 days ago
100.0 % uptime
Today
Manchester (MA) Operational
90 days ago
100.0 % uptime
Today
Milan (ML) Operational
90 days ago
100.0 % uptime
Today
Dublin (DB) Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Tokyo (TY) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) Operational
90 days ago
100.0 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
100.0 % uptime
Today
Seoul (SL) Operational
90 days ago
100.0 % uptime
Today
Osaka (OS) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ME) Operational
90 days ago
100.0 % uptime
Today
Mumbai (MB) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Network Maintenance - TY and ME Metros May 19, 2025 16:00-20:00 UTC

On Monday, May 19th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Tokyo and Melbourne

Please reach out at support@equinixmetal.com with any questions.

Posted on May 05, 2025 - 12:40 UTC

Planned Network Maintenance - TR, MX Metros May 20, 2025 07:00-11:00 UTC

On Tuesday, May 20th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Toronto and Mexico.

Please reach out at support@equinixmetal.com with any questions.

Posted on Apr 30, 2025 - 15:20 UTC

Planned Network Maintenance - ME metro May 21, 2025 16:00-20:00 UTC

On Wednesday, May 21st, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Melbourne

Please reach out to support@equinixmetal.com with any questions.

Posted on Apr 29, 2025 - 12:14 UTC

Planned Network Maintenance - HE metro May 21, 2025 16:00-20:00 UTC

On Tuesday, May 21st, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Helsinki

Please reach out to support@equinixmetal.com with any questions.

Posted on May 06, 2025 - 16:21 UTC

Planned Network Maintenance - AT Metro May 22, 2025 02:00-06:00 UTC

On Thursday, May 22nd, 2025 between 02:00 and 06:00 UTC, we will perform a scheduled network maintenance.

Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.

Metros in the scope of this maintenance: Atlanta.

Please reach out at support@equinixmetal.com with any questions.

Posted on May 08, 2025 - 06:38 UTC

Planned Network Maintenance - TR, MX Metros May 22, 2025 07:00-11:00 UTC

On Thursday, May 22nd, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Toronto and Mexico.

Please reach out at support@equinixmetal.com with any questions.

Posted on Apr 30, 2025 - 15:23 UTC

Planned Network Maintenance - TY and ME Metros May 22, 2025 16:00-20:00 UTC

On Thursday, May 22th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Tokyo and Melbourne

Please reach out at support@equinixmetal.com with any questions.

Posted on May 05, 2025 - 12:42 UTC

Planned Network Maintenance - SP Metro May 27, 2025 07:00-11:00 UTC

On Tuesday, May 27th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Sao Paulo.

Please reach out at support@equinixmetal.com with any questions.

Posted on May 09, 2025 - 14:34 UTC

Planned Network Maintenance - MI metro May 28, 2025 02:00-06:00 UTC

On Wednesday, May 28th, 2025 between 02:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Miami.

Please reach out to support@equinixmetal.com with any questions.

Posted on May 06, 2025 - 10:05 UTC

Planned Network Maintenance - MX Metro May 28, 2025 07:00-11:00 UTC

On Wednesday, May 28th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Mexico

Please reach out to support@equinixmetal.com with any questions.

Posted on Apr 30, 2025 - 15:29 UTC

Planned Network Maintenance - SP Metro May 29, 2025 07:00-11:00 UTC

On Thursday, May 29th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Sao Paulo.

Please reach out at support@equinixmetal.com with any questions.

Posted on May 09, 2025 - 14:40 UTC

Planned Network Maintenance - MB metro May 29, 2025 16:00-20:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 08, 2025 - 18:04 UTC
Scheduled - On Tuesday, Wednesday, May 29th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Mumbai

Please reach out to support@equinixmetal.com with any questions.

Apr 24, 2025 - 18:40 UTC

Planned Network Maintenance - HE and LD Metros Jun 1, 2025 23:00 - Jun 2, 2025 03:00 UTC

On Sunday, June 1st, 2025 between 23:00 and Monday, 2nd June, 03:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Helsinki and London.

Please reach out at support@equinixmetal.com with any questions.

Posted on May 12, 2025 - 06:23 UTC

Planned Network Maintenance - LA Metro Jun 3, 2025 07:00-11:00 UTC

On Tuesday, June 3rd, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Los Angeles.

Please reach out at support@equinixmetal.com with any questions.

Posted on May 12, 2025 - 10:05 UTC

Planned Network Maintenance - HE and LD Metros Jun 3, 2025 23:00 - Jun 4, 2025 03:00 UTC

On Tuesday, June 3rd, 2025, between 23:00 UTC and Wednesday, June 4th, 03:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Helsinki and London.

Please reach out at support@equinixmetal.com with any questions.

Posted on May 12, 2025 - 06:25 UTC

Planned Network Maintenance - LA Metro Jun 5, 2025 07:00-11:00 UTC

On Thursday, June 5th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Los Angeles.

Please reach out at support@equinixmetal.com with any questions.

Posted on May 12, 2025 - 10:12 UTC
May 14, 2025

No incidents reported today.

May 13, 2025

No incidents reported.

May 12, 2025
Completed - The scheduled maintenance has been completed.
May 12, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 19:00 UTC
Scheduled - On Monday, 12 May 2025 between 12:00PM and 4:00PM PDT (19:00-23:00 UTC), we will perform a scheduled maintenance on our site infrastructure in sg1. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, sg1 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.

May 5, 17:28 UTC
Completed - The scheduled maintenance has been completed.
May 12, 17:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 14:00 UTC
Scheduled - On Monday, 12 May 2025 between 8:00AM and 12:00PM MDT (14:00-18:00 UTC), we will perform a scheduled maintenance on our site infrastructure in da11. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, da11 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.

May 5, 22:38 UTC
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Completed - The scheduled maintenance has been completed.
May 7, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 19:00 UTC
Scheduled - On Wednesday, 07 May 2025 between 12:00PM and 4:00PM PDT (19:00-23:00 UTC), we will perform a scheduled maintenance on our site infrastructure in ny5. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, ny5 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.

May 5, 17:25 UTC
Completed - The scheduled maintenance has been completed.
May 7, 07:00 UTC
Verifying - Verification is currently underway for the maintenance items.
May 7, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 04:00 UTC
Scheduled - On Wednesday, May 7th, 2025 between 04:00 and 07:00 UTC, we will perform a scheduled network maintenance. During this maintenance, Engineers will implement backbone-level route adjustments to enhance Shared Fabric interconnection resiliency.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Helsinki, Washington, Mexico, Tokyo, Silicon Valley, Madrid, Mumbai, Frankfurt, Sydney, New York, Chicago, London, Singapore, Amsterdam, Hong Kong, Manchester, Osaka, Paris, Seattle, Montreal, Los Angeles, Dallas, Toronto, Stockholm, Milan, Dublin, Miami, Seoul, Melbourne.

Please reach out to support@equinixmetal.com with any questions.

Apr 24, 06:28 UTC
Resolved - This incident has been resolved.
May 7, 03:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 02:29 UTC
Investigating - We have identified an issue affecting our backbone traffic at our FR Metro, which has impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

May 7, 02:00 UTC
May 6, 2025
Completed - The scheduled maintenance has been completed.
May 6, 15:25 UTC
Update - This maintenance is being cancelled and will be rescheduled at a later date
May 6, 15:25 UTC
Scheduled - On Tuesday, May 6th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.

Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.

Metros in the scope of this maintenance: Helsinki

Please reach out to support@equinixmetal.com with any questions.

Apr 22, 21:50 UTC
Completed - The scheduled maintenance has been completed.
May 6, 01:33 UTC
Verifying - Verification is currently underway for the maintenance items.
May 6, 01:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:00 UTC
Scheduled - On Monday, May 5th, 2025, between 22:00 UTC and Tuesday, May 6th, 04:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Milan and Stockholm.

Please reach out at support@equinixmetal.com with any questions.

Apr 16, 23:07 UTC
May 5, 2025
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025
Completed - The scheduled maintenance has been completed.
May 1, 01:19 UTC
Verifying - Verification is currently underway for the maintenance items.
May 1, 00:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 22:00 UTC
Scheduled - On Wednesday, April 30th, 2025 between 22:00 and Thursday, 1st May, 04:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.

Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.

Metros in the scope of this maintenance: Milan and Stockholm.

Please reach out at support@equinixmetal.com with any questions.

Apr 4, 02:19 UTC
Apr 30, 2025
Completed - The scheduled maintenance has been completed.
Apr 30, 03:40 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 30, 02:49 UTC
Update - This to inform you that we will be extending the maintenance period by an additional one hour. This extension is necessary to ensure a smooth transition and to complete the migration process effectively.
Apr 30, 02:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 01:00 UTC
Scheduled - On Wednesday, April 30th, 2025 between 01:00 and 03:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating a redundant set of core routing links to new links. All routers and links in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: New York

Please reach out to support@equinixmetal.com with any questions.

Apr 17, 19:30 UTC