On Friday, 20 February 2026 between 9:30AM and 12:30PM EST (14:30-17:30 UTC), we will perform a scheduled maintenance on our site infrastructure in sg5. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, sg5 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions. Posted on
Feb 17, 2026 - 20:40 UTC
On Wednesday, February 25th, 2026 between 06:00 and 11:00 UTC, we will perform a scheduled network maintenance.
Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.
Metros in the scope of this maintenance: Silicon Valley.
Please reach out at support@equinixmetal.com with any questions. Posted on
Feb 10, 2026 - 23:39 UTC
On Thursday, February 26th, 2026 between 06:00 and 10:00 UTC, we will perform a scheduled network maintenance.
Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.
Metros in the scope of this maintenance: Los Angeles.
Please reach out at support@equinixmetal.com with any questions. Posted on
Feb 10, 2026 - 23:43 UTC
On Thursday, March 5th, 2026 between 02:00 and 07:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments and configuration changes.
Customers with redundant shared fabric connections may experience minimal packet loss to their secondary virtual circuits while route changes and adjustments are made. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may experience limited or no impact to their virtual circuits.
Metros in the scope of this maintenance: Chicago and Miami.
Please reach out at support@equinixmetal.com with any questions. Posted on
Feb 17, 2026 - 00:01 UTC
On Friday, March 6th, 2026 between 02:00 and 07:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments and configuration changes.
Customers with redundant shared fabric connections may experience minimal packet loss to their primary virtual circuits while route changes and adjustments are made. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may experience limited or no impact to their virtual circuits.
Metros in the scope of this maintenance: Chicago and Miami.
Please reach out at support@equinixmetal.com with any questions. Posted on
Feb 17, 2026 - 00:03 UTC
Resolved -
This incident has been resolved.
Feb 6, 13:47 UTC
Monitoring -
At this time connectivity has remained stable and we are continuing to monitor.
Feb 6, 13:01 UTC
Identified -
We have identified the issue and it has stabilized on its own. We are still investigating the root cause.
Feb 6, 12:46 UTC
Update -
We are continuing to investigate this issue.
Feb 6, 12:44 UTC
Investigating -
We are currently investigating an incident that impacted our Silicon Valley metro. Customers may have experienced a loss of connectivity during this issue.
Feb 6, 12:34 UTC