All Systems Operational

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Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Uptime over the past 90 days. View historical uptime.
Equinix Metal API Operational
90 days ago
99.97 % uptime
Today
Equinix Metal Portal Operational
90 days ago
99.98 % uptime
Today
Device Provisioning Operational
90 days ago
99.98 % uptime
Today
Equinix Metal Network Operational
Equinix Metal Website ? Operational
Equinix Metal Customer VPN ? Operational
North America Operational
90 days ago
99.99 % uptime
Today
DFW2 Provisioning Operational
90 days ago
100.0 % uptime
Today
EWR1 Provisioning Operational
90 days ago
99.97 % uptime
Today
SJC1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW2 Block Storage Operational
EWR1 Block Storage Operational
SJC1 Block Storage Operational
ATL1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ATL2 Provisioning Operational
90 days ago
99.97 % uptime
Today
DFW1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DTW1 Provisioning Operational
90 days ago
100.0 % uptime
Today
IAD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
IAD2 Provisioning Operational
90 days ago
100.0 % uptime
Today
IAH1 Provisioning Operational
90 days ago
100.0 % uptime
Today
LAX1 Provisioning Operational
90 days ago
100.0 % uptime
Today
LAX2 Provisioning Operational
90 days ago
100.0 % uptime
Today
MCI1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ORD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ORD4 Provisioning Operational
90 days ago
100.0 % uptime
Today
PHX1 Provisioning Operational
90 days ago
100.0 % uptime
Today
SEA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
SEA2 Provisioning Operational
90 days ago
100.0 % uptime
Today
PIT1 Provisioning Operational
90 days ago
100.0 % uptime
Today
YYZ1 Provisioning Operational
90 days ago
100.0 % uptime
Today
NY5 Provisioning Operational
90 days ago
100.0 % uptime
Today
SV15 Provisioning Operational
90 days ago
100.0 % uptime
Today
DC13 Provisioning Operational
90 days ago
100.0 % uptime
Today
DA11 Provisioning Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
AMS1 Provisioning Operational
90 days ago
100.0 % uptime
Today
AMS1 Block Storage Operational
FRA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
FRA2 Provisioning Operational
90 days ago
100.0 % uptime
Today
AM6 Provisioning Operational
90 days ago
100.0 % uptime
Today
Asia Operational
90 days ago
100.0 % uptime
Today
NRT1 Provisioning Operational
90 days ago
100.0 % uptime
Today
NRT1 Block Storage Operational
HKG1 Provisioning Operational
90 days ago
100.0 % uptime
Today
HKG2 Provisioning Operational
90 days ago
100.0 % uptime
Today
SIN3 Provisioning Operational
90 days ago
100.0 % uptime
Today
SYD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
SYD2 Provisioning Operational
90 days ago
100.0 % uptime
Today
SG1 Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 25, 2021

No incidents reported today.

Jan 24, 2021

No incidents reported.

Jan 23, 2021
Network and Provisioning Issue in ATL2
Resolved - This incident has been resolved.
Jan 23, 05:49 UTC
Update - We are continuing to monitor for any further issues.
Jan 23, 05:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 04:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 23, 04:03 UTC
Investigating - We are currently investigating an issue affecting network connectivity and provisioning in ATL2. Device provisioning in this facility may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Jan 23, 03:52 UTC
AMS1 Network Connectivity Issue
Resolved - This incident has been resolved.
Jan 23, 03:05 UTC
Monitoring - We have identified a network issue at our AMS1 Facility, which is impacting network stability in a limited number of hosts. A fix has been implemented and we are currently monitoring the status of the network.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Jan 23, 01:56 UTC
Jan 22, 2021
Device Provisioning Issue in NRT1
Resolved - This incident has been resolved.
Jan 22, 06:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 22, 05:57 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 22, 05:35 UTC
Investigating - We are currently investigating an issue affecting provisioning in NRT1. Provisioning in this facility may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Jan 22, 04:56 UTC
Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021
Monthly Network Maintenance - January 2021
Completed - The scheduled maintenance has been completed.
Jan 17, 18:34 UTC
Update - This maintenance window has been extended to 01:00 EST (1800 UTC).
Jan 17, 16:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 13:00 UTC
Scheduled - On Sunday, January 17th, 2021 @ 08:00 - 12:00 Eastern (1300 - 1700 UTC), we will perform our monthly scheduled network maintenance. This includes backbone level route adjustments, non-impacting network infrastructure upgrades and capacity enhancements. No customer impact is expected, although you may experience route changes or adjustments.

Please reach out at support@equinixmetal.com with any questions.
Jan 12, 19:07 UTC
Equinix Metal Portal & API Unavailable
Resolved - This incident has been resolved.
Jan 17, 15:13 UTC
Update - We are currently experiencing a major outage affecting the Equinix Metal API and customer portal. Please bear with us while we address this issue. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Jan 17, 14:59 UTC
Investigating - Our API is currently unavailable. Our customer Portal remains fully operational. We have are currently investigating the issue.
Jan 17, 14:46 UTC
Jan 16, 2021
SJC1 Network Connectivity Issue
Resolved - This incident has been resolved.
Jan 16, 11:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 09:57 UTC
Identified - We are currently investigating a network issue at our SJC1 Facility, which is impacting network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Jan 16, 09:48 UTC
Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
EWR1 Network Connectivity Issue
Resolved - This incident has been resolved.
Jan 13, 05:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 04:27 UTC
Investigating - We have identified an issue affecting one of our Top of Rack (ToR) switches at our EWR1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Jan 13, 04:11 UTC
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

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