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Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.
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had a major outage.
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Scheduled Maintenance
Planned Network Maintenance - SE Metro Jul 7, 2025 05:00-09:00 UTC
On Monday, July 7th, 2025 between 05:00 and 09:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Seattle.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 18, 2025 - 04:59 UTC
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Seattle.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 18, 2025 - 04:59 UTC
Site Infrastructure Maintenance - Montreal Jul 7, 2025 18:00-22:00 UTC
On Monday, 7 July 2025 between 12:00PM and 4:00PM MDT (18:00-22:00 UTC), we will perform a scheduled maintenance on our site infrastructure in mt1. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, mt1 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions.
Posted on Jul 01, 2025 - 20:35 UTC
If provisioning becomes unavailable for brief periods, mt1 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions.
Posted on Jul 01, 2025 - 20:35 UTC
Planned Network maintenance - NY Metro Jul 8, 2025 05:00-06:00 UTC
On Tuesday, July 8th, 2025 from 05:00 - 06:00 UTC, we will perform a planned network maintenance on a single member of a redundant pair customer-facing switch in the New York Metro.
This maintenance is to correct a fault condition that is impacting customer services. Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as the switch is reloaded. Customers with properly configured bonded modes should not lose connectivity but should see impact to individual bond member nics at separate times.
Metros in the scope of this maintenance: New York.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 24, 2025 - 02:05 UTC
This maintenance is to correct a fault condition that is impacting customer services. Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as the switch is reloaded. Customers with properly configured bonded modes should not lose connectivity but should see impact to individual bond member nics at separate times.
Metros in the scope of this maintenance: New York.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 24, 2025 - 02:05 UTC
Planned Network Maintenance - DA Metro Jul 8, 2025 07:00-11:00 UTC
On Tuesday, July 8th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Dallas.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 19, 2025 - 11:11 UTC
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Dallas.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 19, 2025 - 11:11 UTC
Planned Network Maintenance - MB and SY Metros Jul 8, 2025 16:00-20:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 03, 2025 - 16:20 UTC
Jun 03, 2025 - 16:20 UTC
Scheduled -
On Tuesday, July 8th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Mumbai and Sydney
Please reach out at support@equinixmetal.com with any questions.
Jun 03, 2025 - 16:16 UTC
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Mumbai and Sydney
Please reach out at support@equinixmetal.com with any questions.
Jun 03, 2025 - 16:16 UTC
Planned Network Maintenance - SE Metro Jul 9, 2025 05:00-09:00 UTC
On Wednesday, July 9th, 2025 between 05:00 and 09:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Seattle.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 18, 2025 - 05:02 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Seattle.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 18, 2025 - 05:02 UTC
Planned Network Maintenance - NY Metro Jul 9, 2025 07:00-11:00 UTC
On Wednesday, July 9th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: New York.
Please reach out to support@equinixmetal.com with any questions.
Posted on Jun 25, 2025 - 16:27 UTC
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: New York.
Please reach out to support@equinixmetal.com with any questions.
Posted on Jun 25, 2025 - 16:27 UTC
Planned Network Maintenance - DA Metro Jul 10, 2025 07:00-11:00 UTC
On Thursday, July 10th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Dallas.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 19, 2025 - 11:16 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Dallas.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 19, 2025 - 11:16 UTC
Planned Network Maintenance - MB and SY Metros Jul 10, 2025 16:00-20:00 UTC
On Thursday, July 10th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Mumbai and Sydney
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 03, 2025 - 16:18 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Mumbai and Sydney
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 03, 2025 - 16:18 UTC
Planned Network Maintenance - SK metro Jul 15, 2025 16:00-20:00 UTC
On Tuesday, July 15th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Stockholm
Please reach out to support@equinixmetal.com with any questions.
Posted on Jul 01, 2025 - 13:27 UTC
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Stockholm
Please reach out to support@equinixmetal.com with any questions.
Posted on Jul 01, 2025 - 13:27 UTC
Planned Network Maintenance - DC metro Jul 16, 2025 02:00-06:00 UTC
Update -
Please be informed that this maintenance has been rescheduled to July 16th, 2025.
Jun 19, 2025 - 01:30 UTC
Jun 19, 2025 - 01:30 UTC
Scheduled -
On Wednesday, July 16th, 2025 between 02:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Washington DC.
Please reach out to support@equinixmetal.com with any questions.
Jun 11, 2025 - 12:50 UTC
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Washington DC.
Please reach out to support@equinixmetal.com with any questions.
Jun 11, 2025 - 12:50 UTC
Planned Network Maintenance - AM Metro Jul 21, 2025 00:00-04:00 UTC
On Monday, July 21st, 2025 between 00:00 and 04:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Amsterdam.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 24, 2025 - 22:22 UTC
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Amsterdam.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 24, 2025 - 22:22 UTC
Planned Network Maintenance - AM Metro Jul 23, 2025 00:00-04:00 UTC
On Wednesday, July 23rd, 2025 between 00:00 and 04:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Amsterdam.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 24, 2025 - 22:24 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Amsterdam.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 24, 2025 - 22:24 UTC