All Systems Operational

About This Site

Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Uptime over the past 90 days. View historical uptime.
Equinix Metal API Operational
90 days ago
100.0 % uptime
Today
Equinix Metal Portal Operational
90 days ago
100.0 % uptime
Today
Equinix Metal Website ? Operational
Device Provisioning Operational
Equinix Metal Network Operational
Americas Operational
90 days ago
100.0 % uptime
Today
New York (NY) Operational
90 days ago
100.0 % uptime
Today
Washington DC (DC) Operational
90 days ago
100.0 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
100.0 % uptime
Today
Dallas (DA) Operational
90 days ago
100.0 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LA) Operational
90 days ago
100.0 % uptime
Today
Kansas City (KC) Operational
90 days ago
100.0 % uptime
Today
Houston (HO) Operational
90 days ago
100.0 % uptime
Today
Pittsburgh (PI) Operational
90 days ago
100.0 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Phoenix (PX) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Detroit (DT) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
Montreal (MT) Operational
90 days ago
100.0 % uptime
Today
EMEA Operational
90 days ago
100.0 % uptime
Today
Amsterdam (AM) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
100.0 % uptime
Today
Helsinki (HE) Operational
90 days ago
100.0 % uptime
Today
Stockholm (SK) Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Tokyo (TY) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) Operational
90 days ago
100.0 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
100.0 % uptime
Today
Seoul (SL) Operational
90 days ago
100.0 % uptime
Today
Osaka (OS) Operational
90 days ago
100.0 % uptime
Today
Melbourne (ME) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Monthly Network Maintenance - February Feb 26, 2023 15:00-22:00 UTC
On Sunday, February 26th, 2023 between 15:00 - 22:00 UTC, we will perform our monthly scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure upgrades, and capacity enhancements.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this Monthly Maintenance: Los Angeles (LA), Seattle (SE)

Please reach out at support@equinixmetal.com with any questions.
Posted on Feb 07, 2023 - 19:03 UTC
Past Incidents
Feb 8, 2023

No incidents reported today.

Feb 7, 2023
Site Infrastructure Maintenance - New York
Completed - The scheduled maintenance has been completed.
Feb 7, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 17:00 UTC
Scheduled - On Thursday, February 2nd, 2023 between 12:00 and 16:00 EST (1700-2100 UTC), we will perform a scheduled maintenance on our site infrastructure in NY7. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, NY7 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Jan 27, 18:33 UTC
Site Infrastructure Maintenance - Singapore
Completed - The scheduled maintenance has been completed.
Feb 7, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 15:00 UTC
Scheduled - On Tuesday, February 7th, 2023 between 10:00 and 15:00 EST (1500-2000 UTC), we will perform a scheduled maintenance on our site infrastructure in SG1. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, SG1 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Feb 3, 19:42 UTC
Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023
Site Infrastructure Maintenance - Singapore
Completed - The scheduled maintenance has been completed.
Feb 2, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 15:00 UTC
Scheduled - On Thursday, February 2nd, 2023 between 10:00 and 15:00 EST (1500-2000 UTC), we will perform a scheduled maintenance on our site infrastructure in SG1. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, SG1 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Jan 27, 18:31 UTC
Emergency core router reboot in SE Metro
Resolved - This incident has been resolved.
Feb 2, 02:08 UTC
Monitoring - Router has returned from reboot, all interface are up and it now reachable. We are monitoring the results.
Feb 2, 01:38 UTC
Update - We are conducting an emergency reload of our core router in SE Metro to alleviate a fault condition.

Currently no customer impact as traffic will be filtered gracefully before reloads are completed.
Feb 2, 00:56 UTC
Investigating - We are currently investigating this issue.
Feb 2, 00:26 UTC
Feb 1, 2023
Planned Network Maintenance - SG metro
Completed - The scheduled maintenance has been completed.
Feb 1, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 16:00 UTC
Scheduled - On Wednesday, February 1st, 2023 between 16:00 and 22:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating core routing to a new infrastructure containing larger capacity. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Singapore

Please reach out at support@equinixmetal.com with any question
Jan 10, 16:40 UTC
Jan 31, 2023
Site Infrastructure Maintenance - Sydney
Completed - The scheduled maintenance has been completed.
Jan 31, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 15:01 UTC
Scheduled - On Tuesday, January 31st, 2023 between 10:00 and 15:00 EST (1500-2000 UTC), we will perform a scheduled maintenance on our site infrastructure in SY4. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.

If provisioning becomes unavailable for brief periods, SY4 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.

Please reach out to us via support@equinixmetal.com with any questions.
Jan 27, 18:35 UTC
Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
Customer Portal Log in
Resolved - This incident has been resolved.
Jan 26, 16:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 25, 18:24 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 25, 16:31 UTC
Investigating - Our engineering team is currently reviewing an issue where some customers are unable log into the customer portal.

Please reach out to support@equinixmetal.com with any questions.
Jan 25, 16:14 UTC
Jan 25, 2023
Planned Network Maintenance - DC metro
Completed - The scheduled maintenance has been completed.
Jan 25, 12:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Jan 25, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 06:00 UTC
Scheduled - On Wednesday, January 25th, 2023 between 06:00 and 12:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating core routing to a new infrastructure containing larger capacity. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.

No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in the scope of this maintenance: Washington DC

Please reach out at support@equinixmetal.com with any questions.
Dec 22, 16:36 UTC
Metro Provisioning Issue LA4
Resolved - This incident has been resolved.
Jan 25, 01:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 20:40 UTC
Investigating - We are currently investigating an issue affecting provisioning in LA4 . Provisioning in this facility may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Jan 24, 20:13 UTC
← Incident History Powered by Atlassian Statuspage