All Systems Operational

About This Site

Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Uptime over the past 90 days. View historical uptime.
Equinix Metal API Operational
90 days ago
100.0 % uptime
Today
Equinix Metal Portal Operational
90 days ago
99.91 % uptime
Today
Device Provisioning Operational
90 days ago
99.64 % uptime
Today
Equinix Metal Network Operational
Equinix Metal Website ? Operational
Provisioning Status -Americas Operational
90 days ago
99.99 % uptime
Today
New York (NY) Operational
90 days ago
99.99 % uptime
Today
Washington DC (DC) Operational
90 days ago
99.98 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
100.0 % uptime
Today
Dallas (DA) Operational
90 days ago
99.98 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LA) Operational
90 days ago
99.93 % uptime
Today
Kansas City (KC) Operational
90 days ago
100.0 % uptime
Today
Houston (HO) Operational
90 days ago
100.0 % uptime
Today
Pittsburgh (PI) Operational
90 days ago
100.0 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Phoenix (PX) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Detroit (DT) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
Provisioning Status - EMEA Operational
90 days ago
99.99 % uptime
Today
Amsterdam (AM) Operational
90 days ago
99.99 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
100.0 % uptime
Today
Provisioning Status - Asia-Pacific Operational
90 days ago
99.99 % uptime
Today
Tokyo (TY) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) Operational
90 days ago
100.0 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
99.99 % uptime
Today
Seoul (SL) Operational
90 days ago
100.0 % uptime
Today
Miscellaneous Services Operational
Block Storage - Dallas (DFW2) Operational
Block Storage - New York (EWR1) Operational
Block Storage - San Jose (SJC1) Operational
Block Storage - Tokyo (NRT1) Operational
Block Storage - Amsterdam (AMS1) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 23, 2021

No incidents reported today.

Oct 22, 2021
SP4 Network Connectivity Issue
Resolved - This incident has been resolved.
Oct 22, 19:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 22, 18:07 UTC
Investigating - We are currently investigating a network issue at our SP4 Facility, which may have momentarily impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Oct 22, 18:06 UTC
Device Provisioning Issue in LA4
Resolved - This incident has been resolved.
Oct 22, 15:09 UTC
Investigating - We are currently investigating an issue affecting provisioning in LA4. Provisioning in LA4 may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Oct 22, 13:44 UTC
Oct 21, 2021
Virtual Circuit Interconnection with Azure Issue
Resolved - This incident has been resolved.
Oct 21, 02:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 00:09 UTC
Identified - We have identified an issue affecting some customer virtual circuit interconnections to Azure.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Oct 20, 18:38 UTC
Oct 20, 2021
Device Provisioning Issue in IAD1
Resolved - This incident has been resolved.
Oct 20, 22:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 22:20 UTC
Update - The customer impact is existing customers cannot re-provision or deprovision. IAD1 site is planned to be deprecated and doesn't affect any new customers as new provisions are disabled.
Oct 20, 21:41 UTC
Investigating - We are currently investigating an issue affecting provisioning in IAD1. Provisioning in this facility may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Oct 20, 21:26 UTC
SJC1 Network Connectivity Issue
Resolved - This incident has been resolved.
Oct 20, 08:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 08:28 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 20, 03:16 UTC
Investigating - We are currently investigating a network issue at our SJC1 Facility, which is impacting network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Oct 20, 03:11 UTC
New York (NY) Metro Network Connectivity Issue
Resolved - This incident has been resolved.
Oct 20, 00:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 00:03 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 19, 23:58 UTC
Investigating - We have identified an issue affecting one of our Top of Rack (ToR) switches at our EWR1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Oct 19, 23:54 UTC
Oct 19, 2021
Oct 18, 2021

No incidents reported.

Oct 17, 2021
Monthly Network Maintenance - October 2021
Completed - The scheduled maintenance has been completed.
Oct 17, 16:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 17, 15:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 12:01 UTC
Scheduled - On Sunday, October 17th, 2021 between 08:00 and 12:00 EDT (1200 - 1600 UTC), we will perform our monthly scheduled network maintenance. This includes backbone level route adjustments, non-impacting network infrastructure upgrades and capacity enhancements. No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.

Metros in scope of this Monthly Maintenance: Singapore

Please reach out at support@equinixmetal.com with any questions.
Oct 8, 18:31 UTC
Oct 16, 2021
Urgent: Switch upgrade Amsterdam Metro
Completed - The scheduled maintenance has been completed.
Oct 16, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 20:03 UTC
Scheduled - On Saturday, October 16th, 2021, at 22:00 - 23:00 CEST (20:00 - 21:00 UTC), we will perform a scheduled maintenance on a single rack switch cluster in our AMS1 facility to apply an update to correct a potential fault in the switch running firmware.

Customers in this rack will experience approximately 15 minutes of downtime during the reboot process.

Please reach out via support@equinixmetal.com or our community Slack should you have any questions.
Oct 14, 14:50 UTC
Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021
Global Device Provisioning Issue (Affects ARM only)
Resolved - This incident has been resolved.
Oct 12, 02:52 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 12, 02:05 UTC
Investigating - We are currently investigating an issue that is affecting device provisioning (c1.large.arm and c2.large.arm) in multiple locations globally. Provisioning may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Oct 12, 02:00 UTC
Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

← Incident History Powered by Atlassian Statuspage