All Systems Operational

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Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Uptime over the past 90 days. View historical uptime.
Equinix Metal API Operational
90 days ago
99.96 % uptime
Today
Equinix Metal Portal Operational
90 days ago
100.0 % uptime
Today
Device Provisioning Operational
90 days ago
99.95 % uptime
Today
Equinix Metal Network Operational
Equinix Metal Website ? Operational
Equinix Metal Customer VPN ? Operational
North America Operational
90 days ago
99.99 % uptime
Today
DFW2 Provisioning Operational
90 days ago
100.0 % uptime
Today
EWR1 Provisioning Operational
90 days ago
100.0 % uptime
Today
SJC1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW2 Block Storage Operational
EWR1 Block Storage Operational
SJC1 Block Storage Operational
ATL1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ATL2 Provisioning Operational
90 days ago
100.0 % uptime
Today
DFW1 Provisioning Operational
90 days ago
100.0 % uptime
Today
DTW1 Provisioning Operational
90 days ago
100.0 % uptime
Today
IAD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
IAD2 Provisioning Operational
90 days ago
100.0 % uptime
Today
IAH1 Provisioning Operational
90 days ago
100.0 % uptime
Today
LAX1 Provisioning Operational
90 days ago
100.0 % uptime
Today
LAX2 Provisioning Operational
90 days ago
100.0 % uptime
Today
MCI1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ORD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
ORD4 Provisioning Operational
90 days ago
100.0 % uptime
Today
PHX1 Provisioning Operational
90 days ago
100.0 % uptime
Today
SEA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
SEA2 Provisioning Operational
90 days ago
100.0 % uptime
Today
PIT1 Provisioning Operational
90 days ago
100.0 % uptime
Today
YYZ1 Provisioning Operational
90 days ago
100.0 % uptime
Today
NY5 Provisioning Operational
90 days ago
100.0 % uptime
Today
SV15 Provisioning Operational
90 days ago
99.99 % uptime
Today
DC13 Provisioning Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
99.99 % uptime
Today
AMS1 Provisioning Operational
90 days ago
100.0 % uptime
Today
AMS1 Block Storage Operational
FRA1 Provisioning Operational
90 days ago
100.0 % uptime
Today
FRA2 Provisioning Operational
90 days ago
100.0 % uptime
Today
AM6 Provisioning Operational
90 days ago
99.8 % uptime
Today
Asia Operational
90 days ago
100.0 % uptime
Today
NRT1 Provisioning Operational
90 days ago
100.0 % uptime
Today
NRT1 Block Storage Operational
HKG1 Provisioning Operational
90 days ago
100.0 % uptime
Today
HKG2 Provisioning Operational
90 days ago
100.0 % uptime
Today
SIN3 Provisioning Operational
90 days ago
100.0 % uptime
Today
SYD1 Provisioning Operational
90 days ago
100.0 % uptime
Today
SYD2 Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 29, 2020

No incidents reported today.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020
API & Portal Down
Resolved - This incident has been resolved.
Oct 23, 04:14 UTC
Monitoring - A fix has been implemented, API is now up and we are monitoring the results.
Oct 23, 03:10 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 23, 02:35 UTC
Investigating - We are currently experiencing a major outage affecting the Equinix Metal API and customer portal. Please bear with us while we address this issue.
Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Oct 23, 02:14 UTC
Urgent: Reload Single Rack Switch Pair SJC1
Completed - The scheduled maintenance has been completed.
Oct 23, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 01:00 UTC
Scheduled - On Friday, October 23, 2020 at {01:00 - 01:30 UTC), we will reboot rack switch cluster in SJC1 to alleviate a fault condition.

During the upgrade, Packet engineers will reboot both members of the switch pair. Customers in this rack will experience approximately 20 minutes of downtime during the reboot process.

Please visit status.equinixmetal.com for further updates or reach out to support@packet.com for further assistance.
Oct 22, 19:00 UTC
Oct 22, 2020
Global Device Provisioning Issue
Resolved - This incident has been resolved.
Oct 22, 07:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 06:24 UTC
Update - We are continuing to investigate this issue.
Oct 22, 06:13 UTC
Investigating - We are currently investigating an issue that is affecting device provisioning in multiple locations globally. Provisioning may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Oct 22, 04:27 UTC
Oct 21, 2020
API down and Device Provisioning Issue in AMS6
Resolved - This incident has been resolved.
Oct 21, 12:34 UTC
Update - We are continuing to monitor for any further issues.
Oct 21, 11:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 11:56 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 21, 11:33 UTC
Investigating - We are currently investigating an issue affecting the Equinix Metal API and provisioning in AMS6. Provisioning in these facility may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Oct 21, 11:11 UTC
Oct 20, 2020
Equinix Metal API and Portal Issue
Resolved - This incident has been resolved.
Oct 20, 21:55 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 20, 20:59 UTC
Investigating - We are currently investigating elevated errors to our API. Please standby for updates.
Oct 20, 20:51 UTC
SJC1 Network Connectivity Issue
Resolved - This incident has been resolved.
Oct 20, 20:28 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 17:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 17:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 20, 17:38 UTC
Investigating - We have identified an issue affecting one of our Top of Rack (ToR) switches at our SJC1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@packet.com for further assistance.
Oct 20, 17:13 UTC
Oct 19, 2020

No incidents reported.

Oct 18, 2020
Monthly Network Maintenance - October 2020
Completed - The scheduled maintenance has been completed.
Oct 18, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 12:01 UTC
Scheduled - On Sunday October 18, 2020 at 08:00 - 14:00 EST (1200 - 1800 UTC), we will perform our monthly scheduled network maintenance. This includes backbone level route adjustments, non-impacting network infrastructure upgrades and capacity enhancements. No customer impact is expected, although you may experience route changes or adjustments.

Please reach out at support@equinixmetal.com with any questions.
Oct 14, 20:55 UTC
Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

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