On Tuesday, 11 February 2025 between 10:00AM and 11:00AM CST (16:00-17:00 UTC), we will perform a scheduled maintenance on our site infrastructure in sv15, ch3, and dc10. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, sv15, ch3, and dc10 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions. Posted on
Feb 06, 2025 - 19:03 UTC
On Wednesday, February 19th, 2025 between 05:00 and 09:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating core routing to a new infrastructure containing larger capacity. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.
No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.
Metros in the scope of this maintenance: Washington DC
Please reach out to support@equinixmetal.com with any questions. Posted on
Jan 16, 2025 - 14:48 UTC
Update -
This maintenance has been re-scheduled for Wednesday, February 26th, 2025 between 19:00 and 23:00 UTC.
Feb 06, 2025 - 17:57 UTC
Scheduled -
On Wednesday, February 26th, 2025 between 19:00 and 23:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating internet transit connectivity to Equinix’s unified internet platform. This upgrade is aimed at enhancing the consistency of Equinix’s network offerings across its infrastructure. Engineers will drain traffic from existing uplinks and gracefully transfer traffic over to new uplinks.
No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed
Resolved -
This incident has been resolved.
Feb 4, 02:31 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 4, 02:05 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 4, 01:58 UTC
Investigating -
We have identified an issue affecting one of our Top of Rack (ToR) switches at our LD7 Facility, which impacted network stability in a limited number of hosts.
Customers with unbonded networking configurations will be affected.
Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Feb 4, 01:42 UTC