On Tuesday, January 31st, 2023 between 10:00 and 15:00 EST (1500-2000 UTC), we will perform a scheduled maintenance on our site infrastructure in SY4. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, SY4 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions. Posted on
Jan 27, 2023 - 18:35 UTC
On Wednesday, February 1st, 2023 between 16:00 and 22:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating core routing to a new infrastructure containing larger capacity. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.
No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.
Metros in the scope of this maintenance: Singapore
Please reach out at support@equinixmetal.com with any question Posted on
Jan 10, 2023 - 16:40 UTC
On Thursday, February 2nd, 2023 between 10:00 and 15:00 EST (1500-2000 UTC), we will perform a scheduled maintenance on our site infrastructure in SG1. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, SG1 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions. Posted on
Jan 27, 2023 - 18:31 UTC
On Thursday, February 2nd, 2023 between 12:00 and 16:00 EST (1700-2100 UTC), we will perform a scheduled maintenance on our site infrastructure in NY7. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, NY7 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions. Posted on
Jan 27, 2023 - 18:33 UTC
Completed -
The scheduled maintenance has been completed.
Jan 25, 12:00 UTC
Verifying -
Verification is currently underway for the maintenance items.
Jan 25, 11:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 06:00 UTC
Scheduled -
On Wednesday, January 25th, 2023 between 06:00 and 12:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating core routing to a new infrastructure containing larger capacity. All routers in the scope of this maintenance are deployed in a redundant manner. Engineers will gracefully drain traffic from existing routers and return traffic while maintaining redundancy.
No customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.
Metros in the scope of this maintenance: Washington DC
Resolved -
This incident has been resolved.
Jan 25, 01:58 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 24, 20:40 UTC
Investigating -
We are currently investigating an issue affecting provisioning in LA4 . Provisioning in this facility may fail or time out while we resolve the problem.
Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Jan 24, 20:13 UTC
Completed -
The scheduled maintenance has been completed.
Jan 24, 20:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 14:00 UTC
Scheduled -
On Tuesday, January 24, 2023 between 9:00 and 15:00 EST (1400-2000 UTC), we will perform a scheduled maintenance on our site infrastructure in SL1. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
During the brief periods in which provisioning is unavailable, SL1 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed
Jan 24, 17:23 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 16:01 UTC
Scheduled -
On Tuesday, January 24th, 2023 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance engineers will be migrating shared fabric connections to new hardware to improve functionality and capacity. The primary and secondary connections will be migrated separately one at a time with ~5 minute impact as each are migrated. Services will be validated as operational following each migration.
Metros in the scope of this maintenance: Singapore
Completed -
The scheduled maintenance has been completed.
Jan 22, 12:00 UTC
Verifying -
Verification is currently underway for the maintenance items.
Jan 22, 11:42 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 08:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 13, 17:13 UTC
Scheduled -
On Sunday, January 22nd, 2023 between 08:00 - 12:00 UTC, we will perform our monthly scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure upgrades, and capacity enhancements.
Customers with non-redundant shared Fabric connections will lose connectivity for approximately 30 minutes as related devices are upgraded. Customers with redundant shared Fabric connections will observe impact to primary and secondary connections separately.
No other customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.
Metros in the scope of this Monthly Maintenance: New York (EWR2, JFK3)
Completed -
The scheduled maintenance has been completed.
Jan 19, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 15:00 UTC
Scheduled -
On Thursday January 19, 2023 between 10:00 and 14:00 EST (1500-1900 UTC), we will perform a scheduled maintenance on our site infrastructure in TR2. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
During the brief periods in which provisioning is unavailable, TR2 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Completed -
The scheduled maintenance has been completed.
Jan 18, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 15:00 UTC
Scheduled -
On Wednesday January 18, 2023 between 10:00 and 14:00 EST (1500-1900 UTC), we will perform a scheduled maintenance on our site infrastructure in LD7. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
During the brief periods in which provisioning is unavailable, LD7 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Resolved -
This incident has been resolved.
Jan 17, 22:38 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 17, 22:33 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jan 17, 22:16 UTC
Investigating -
We are currently investigating an issue affecting provisioning in FR. Provisioning in these facilities may fail or time out while we resolve the problem.
Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Jan 17, 21:58 UTC
Completed -
The scheduled maintenance has been completed.
Jan 17, 14:59 UTC
Verifying -
Verification is currently underway for the maintenance items.
Jan 17, 14:41 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 13:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 13, 17:14 UTC
Scheduled -
On Tuesday, January 17th, 2023 between 13:00 and 14:30 UTC, we will perform an urgent network maintenance to conduct a hardware replacement in NY5 to alleviate a fault condition.
Customers with servers configured with broken bonds will lose connectivity for approximately 20 minutes as the new switch is replaced and upgraded. Customers with standard bond configurations may observe impact to one bond member only.
No other customer impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made.