All Systems Operational

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Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.

Uptime over the past 90 days. View historical uptime.
Equinix Metal API Operational
90 days ago
100.0 % uptime
Today
Equinix Metal Portal Operational
90 days ago
99.91 % uptime
Today
Device Provisioning Operational
90 days ago
99.7 % uptime
Today
Equinix Metal Network Operational
Equinix Metal Website ? Operational
Provisioning Status -Americas Operational
90 days ago
99.99 % uptime
Today
New York (NY) Operational
90 days ago
99.99 % uptime
Today
Washington DC (DC) Operational
90 days ago
99.98 % uptime
Today
Silicon Valley (SV) Operational
90 days ago
100.0 % uptime
Today
Dallas (DA) Operational
90 days ago
99.96 % uptime
Today
Toronto (TR) Operational
90 days ago
100.0 % uptime
Today
Chicago (CH) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (LA) Operational
90 days ago
99.93 % uptime
Today
Kansas City (KC) Operational
90 days ago
100.0 % uptime
Today
Houston (HO) Operational
90 days ago
100.0 % uptime
Today
Pittsburgh (PI) Operational
90 days ago
100.0 % uptime
Today
Atlanta (AT) Operational
90 days ago
100.0 % uptime
Today
Phoenix (PX) Operational
90 days ago
100.0 % uptime
Today
Seattle (SE) Operational
90 days ago
100.0 % uptime
Today
Detroit (DT) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (SP) Operational
90 days ago
100.0 % uptime
Today
Provisioning Status - EMEA Operational
90 days ago
99.99 % uptime
Today
Amsterdam (AM) Operational
90 days ago
99.99 % uptime
Today
Frankfurt (FR) Operational
90 days ago
100.0 % uptime
Today
London (LD) Operational
90 days ago
100.0 % uptime
Today
Paris (PA) Operational
90 days ago
100.0 % uptime
Today
Madrid (MD) Operational
90 days ago
100.0 % uptime
Today
Provisioning Status - Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Tokyo (TY) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) Operational
90 days ago
100.0 % uptime
Today
Sydney (SY) Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) Operational
90 days ago
100.0 % uptime
Today
Seoul (SL) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Switch reboot in Amsterdam Metro Dec 4, 02:00-03:00 UTC
On Saturday, December 4th, 2021, at 03:00 - 04:00 CET (02:00 - 03:00 UTC), we will perform a scheduled maintenance on a single rack switch cluster in our AMS1 facility to correct a fault condition.

Customers in this rack will experience approximately 15 minutes of downtime during the reboot process.

Please reach out via support@equinixmetal.com or our community Slack should you have any questions.
Posted on Dec 2, 14:51 UTC
Past Incidents
Dec 3, 2021

No incidents reported today.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021
Tokyo (NRT1) Network Connectivity Issue
Resolved - This incident has been resolved.
Nov 28, 02:10 UTC
Update - Provisioning in this facility may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Nov 28, 01:17 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 27, 23:04 UTC
Investigating - We have identified an issue affecting one of our Top of Rack (ToR) switches at our NRT1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Nov 27, 22:50 UTC
Nov 27, 2021
Silicon Valley (SV) Network Connectivity Issue
Resolved - This incident has been resolved.
Nov 27, 16:39 UTC
Investigating - We have identified an issue affecting one of our Top of Rack (ToR) switches at our SJC1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Nov 27, 15:30 UTC
Nov 26, 2021
SJC1 Network Connectivity Issue
Resolved - This incident has been resolved.
Nov 26, 15:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 15:34 UTC
Identified - We have identified an issue affecting one of our Top of Rack (ToR) switches at our SJC1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Nov 26, 15:21 UTC
Nov 25, 2021

No incidents reported.

Nov 24, 2021
EWR1 Network Connectivity Issue
Resolved - This incident has been resolved.
Nov 24, 10:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 10:00 UTC
Update - We will perform an Emergency Switch upgrade on a single rack switch in our EWR1 Facility to apply an update to correct a potential fault in the switch running firmware.

Customers in this rack will experience approximately 20 minutes of downtime during the reboot process.

Please reach out via support@equinixmetal.com or our community Slack should you have any questions.
Nov 24, 09:40 UTC
Identified - We have identified an issue affecting one of our Top of Rack (ToR) switches at our EWR1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Nov 24, 08:46 UTC
Nov 23, 2021

No incidents reported.

Nov 22, 2021
Non-disruptive Systems Maintenance
Completed - The scheduled maintenance has been completed.
Nov 22, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 04:00 UTC
Scheduled - On Monday, November 22 between 7am - 11am PST, we will perform a scheduled maintenance on several internal systems. We do not anticipate any disruption to services.

Please reach out via support@equinixmetal.com or our community Slack for any issues.
Nov 20, 07:55 UTC
Washington, DC (DC) Network Connectivity Issue
Resolved - This incident has been resolved.
Nov 22, 02:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 22, 00:32 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 22, 00:00 UTC
Investigating - We have identified a network issue at our IAD1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Nov 21, 23:07 UTC
Nov 21, 2021
Nov 20, 2021
Network Degradation in one rack in SJC1
Resolved - This incident has been resolved.
Nov 20, 23:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 20:28 UTC
Identified - We have identified a switch issue in a single rack in our SJC1 facility. Connectivity has already been restored at this time.
Nov 20, 20:16 UTC
Nov 19, 2021

No incidents reported.

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