Resolved -
Our monitoring systems detected DDoS attack patterns in SV metro (1200 - 1204 UTC) and DC metro (1208 - 1211 UTC) which caused brief period of packet loss while mitigation measures were activated. Traffic levels then stabilized to normal levels.
Jan 28, 16:33 UTC
Completed -
The scheduled maintenance has been completed.
Jan 22, 07:25 UTC
Verifying -
Verification is currently underway for the maintenance items.
Jan 22, 06:44 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 05:00 UTC
Scheduled -
On Thursday, January 22nd, 2026 between 05:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments and configuration changes.
Customers with redundant shared fabric connections may experience minimal packet loss to their primary virtual circuits while route changes and adjustments are made. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may experience limited or no impact to their virtual circuits.
Metros in the scope of this maintenance: Washington DC, Dallas, Mexico City and Sao Paulo.
Resolved -
This incident has been resolved.
Jan 21, 14:34 UTC
Update -
We are continuing to work on a fix for this issue.
Jan 21, 12:34 UTC
Update -
We are continuing to work on a fix for this issue.
Jan 21, 12:21 UTC
Identified -
We have identified an issue affecting the metadata service in select Equinix Metal facilities, including Amsterdam, Madrid, and Frankfurt. This issue may cause certain provisioning and deprovisioning operations to fail. Our engineering teams are actively working on implementing a fix.
Jan 21, 12:20 UTC
Completed -
The scheduled maintenance has been completed.
Jan 21, 09:21 UTC
Verifying -
Verification is currently underway for the maintenance items.
Jan 21, 08:51 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:00 UTC
Scheduled -
On Wednesday, January 21st, 2026 between 05:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments and configuration changes.
Customers with redundant shared fabric connections may experience minimal packet loss to their secondary virtual circuits while route changes and adjustments are made. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may experience limited or no impact to their virtual circuits.
Metros in the scope of this maintenance: Washington DC, Dallas, Mexico City and Sao Paulo.
Resolved -
This incident has been resolved.
Jan 20, 23:55 UTC
Monitoring -
On January 20th, 2026 at 21:47 UTC, Equinix Metal customers with instances in Metro: SY4 Pod: 1 Rack: 15 may have experienced localized degradation or outage affecting network services.
Please visit status.equinixmetal.com for further updates or reach out to cs@equinix.com for further assistance.
Jan 20, 23:38 UTC