Emergency Core Router Reboot in SV Metro
Incident Report for Equinix Metal
This incident has been resolved.
Posted Oct 15, 2022 - 18:20 UTC
A fix has been implemented and we are monitoring the results.
Posted Oct 15, 2022 - 17:49 UTC
The issue has been identified and a fix is being implemented.
Posted Oct 15, 2022 - 15:58 UTC
We are conducting an emergency reload of our core routers in SV15 to alleviate a fault condition.

Customers should not experience any disruption as traffic will be filtered gracefully before reloads are completed

Please reach out via support@equinixmetal.com or our community Slack should you have any questions.
Posted Oct 15, 2022 - 15:57 UTC
This incident affected: Equinix Metal Network.