CH Shared Interconnection Connectivity Issue

Incident Report for Equinix Metal

Resolved

This incident has been resolved.
Posted Apr 16, 2025 - 06:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 16, 2025 - 06:15 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 16, 2025 - 06:06 UTC

Investigating

We are currently investigating a shared interconnection affecting some users on primary circuits in CH Metro.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Posted Apr 16, 2025 - 05:40 UTC
This incident affected: Equinix Metal Network and Americas (Chicago (CH)).