Device Provisioning Issue in Silicon Valley (SV)
Incident Report for Equinix Metal
This incident has been resolved.
Posted Sep 28, 2021 - 23:14 UTC
Our engineers has identified the issue and a need for an immediate emergency switch maintenance to be conducted to alleviate the issue. We expect the activity to be non-customer impacting.

We'll release another update.
Posted Sep 28, 2021 - 22:58 UTC
We are currently investigating an issue affecting provisioning in SJC1. Provisioning in this facility may fail or time out while we resolve the problem.

Please visit for further updates or reach out to for further assistance.
Posted Sep 28, 2021 - 20:31 UTC
This incident affected: Provisioning Status -Americas (Silicon Valley (SV)) and Device Provisioning.