SV15 Network Connectivity Issue

Incident Report for Equinix Metal

Resolved

This incident has been resolved.
Posted Aug 08, 2025 - 08:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2025 - 07:52 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 08, 2025 - 07:43 UTC

Investigating

We have experienced a facility level outage affecting all customer servers in our SV15 facility between 07:16 and 07:30 AM UTC
Posted Aug 08, 2025 - 07:39 UTC
This incident affected: Americas (Silicon Valley (SV)) and Equinix Metal Network.