Secondary Metal port impacted

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Jul 30, 2024 - 08:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 30, 2024 - 06:34 UTC

Investigating

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Silicon Valley metro.

Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.

Please reach out at support@equinixmetal.com with any questions.

Posted Jul 30, 2024 - 06:22 UTC

This incident affected: Americas (Silicon Valley (SV)) and Equinix Metal Network.