Partial Power Interruption Incident in Frankfurt (FR2)

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Jul 14, 2021 - 00:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 13, 2021 - 23:36 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 13, 2021 - 23:10 UTC

Investigating

We had identified a power interruption incident currently affecting a portion of our racks in FR2 facility. Our engineers are investigating the cause of this incident in this facility.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

Posted Jul 13, 2021 - 23:04 UTC

This incident affected: EMEA (Frankfurt (FR)) and Device Provisioning.