metal.equinix.com and console.equinix.com

Incident Report for Equinix Metal

Resolved

Service is fully operational.

Posted Oct 07, 2021 - 20:41 UTC

Monitoring

We have resolved known issues and are monitoring closely.

Posted Oct 07, 2021 - 17:55 UTC

Update

The issue is identified. Device provisioning is disabled while we continue to mitigate issues.

Posted Oct 07, 2021 - 17:45 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 07, 2021 - 16:56 UTC

Investigating

We are investigating why our website (metal.equinix.com) and our custom console (console.equinix.com) are unreachable.

Posted Oct 07, 2021 - 16:13 UTC

This incident affected: Equinix Metal Portal, Equinix Metal Website, and Device Provisioning.