Device Provisioning Issue in SG4, DC10 and MT1
Incident Report for Equinix Metal
Resolved
This incident has been resolved.
Posted Nov 14, 2023 - 20:04 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 14, 2023 - 16:51 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 14, 2023 - 16:04 UTC
Update
We are continuing to investigate this issue.
Posted Nov 14, 2023 - 16:04 UTC
Investigating
We are currently investigating an issue affecting provisioning in SG4, DC10 and MT1. Provisioning in these facilities may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Posted Nov 14, 2023 - 15:38 UTC
This incident affected: Americas (Washington DC (DC), Montreal (MT)), Device Provisioning, and Asia-Pacific (Singapore (SG)).