On Sunday, September 13, 2020 between 08:00-12:00 EST (13:00-17:00 UTC), we will conduct a non-disruptive hardware upgrade of our networking platform in the Frankfurt (FRA2) data center to new, higher capacity hardware in support of continued growth in this region.
During the upgrade, Packet engineers will shift all traffic and network services to alternate, redundant paths before initiating the hardware upgrade. The maintenance may result in a brief intermittent loss of provisioning capability, but no data plane impact is expected.
Please reach out to our support team at email@example.com
if you have any questions or concerns.