API & Portal Down

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Oct 23, 2020 - 04:14 UTC

Monitoring

A fix has been implemented, API is now up and we are monitoring the results.

Posted Oct 23, 2020 - 03:10 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 23, 2020 - 02:35 UTC

Investigating

We are currently experiencing a major outage affecting the Equinix Metal API and customer portal. Please bear with us while we address this issue.
Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

Posted Oct 23, 2020 - 02:14 UTC

This incident affected: Equinix Metal API and Equinix Metal Portal.