Rack connectivity issue - LD metro

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Mar 20, 2025 - 10:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 20, 2025 - 09:50 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 20, 2025 - 09:48 UTC

Investigating

We have experienced a rack connectivity issue in the LD metro. One of the redundant rack switches became unreachable. During this time, a small subset of customers directly connected to that switch may have experienced some traffic degradation.

Posted Mar 20, 2025 - 09:47 UTC

This incident affected: EMEA (London (LD)) and Equinix Metal Network.