SJC1 Network Connectivity Issue

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Oct 20, 2020 - 20:28 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 20, 2020 - 17:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 20, 2020 - 17:38 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 20, 2020 - 17:38 UTC

Investigating

We have identified an issue affecting one of our Top of Rack (ToR) switches at our SJC1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@packet.com for further assistance.

Posted Oct 20, 2020 - 17:13 UTC

This incident affected: Equinix Metal Network.