A fix has been implemented and we are monitoring the results.
Posted Oct 06, 2022 - 06:54 UTC
Update
We have identified an issue affecting one of our TOR at our SJC1 Facility, we will be performing an emergency upgrade of the router to resolve the issue.
Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Posted Oct 06, 2022 - 03:44 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 06, 2022 - 03:30 UTC
Investigating
We have identified an issue affecting one of our Top of Rack (ToR) switches at our SJC1 Facility, which impacted network stability in a limited number of hosts.
Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Posted Oct 06, 2022 - 03:29 UTC
This incident affected: Americas (Silicon Valley (SV)) and Equinix Metal Network.