Backbone Router Issue EWR1

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Jul 31, 2022 - 09:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 31, 2022 - 09:13 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 31, 2022 - 08:27 UTC

Investigating

We have identified an issue affecting one of our Backbone Router at our EWR1 Facility, which impacted network stability in a limited number of hosts. We will be performing an emergency reload to address this issue.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

Posted Jul 31, 2022 - 08:23 UTC

This incident affected: Equinix Metal Network.