Equinix Metal API and Portal Impact

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Feb 28, 2023 - 23:47 UTC

Update

We are continuing to monitor for any further issues.

Posted Feb 28, 2023 - 22:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 28, 2023 - 22:41 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 28, 2023 - 22:37 UTC

Update

We are continuing to investigate this issue.

Posted Feb 28, 2023 - 21:51 UTC

Investigating

We are currently experiencing a major outage affecting the Equinix Metal API and customer portal. Please bear with us while we address this issue.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

Posted Feb 28, 2023 - 21:18 UTC

This incident affected: Equinix Metal API, Equinix Metal Portal, and Device Provisioning.