Emergency Backbone Maintenance - NY Metro
Incident Report for Equinix Metal
This incident has been resolved.
Posted Sep 27, 2023 - 19:49 UTC
A fix has been implemented and we are monitoring the results.
Posted Sep 27, 2023 - 19:17 UTC
We have a hardware issue with a core device in the New York Metro. Currently there is not any known customer facing impact, but we need to take emergency action to properly recover the device.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Posted Sep 27, 2023 - 18:20 UTC
This incident affected: Americas (New York (NY)) and Equinix Metal Network.