SJC1 Network Connectivity Issue

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted May 12, 2022 - 05:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 12, 2022 - 04:39 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 12, 2022 - 04:30 UTC

Investigating

We have identified an issue affecting one of our Top of Rack (ToR) switches at our SJC1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

Posted May 12, 2022 - 04:27 UTC

This incident affected: Americas (Silicon Valley (SV)) and Equinix Metal Network.