FR metro degraded shared interconnection

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Sep 09, 2023 - 22:02 UTC

Update

The shared port has come back online and we are monitoring.

Posted Sep 09, 2023 - 19:46 UTC

Update

This issue is due to an ongoing backend maintenance that is scheduled to be completed at 22:00 UTC today we will be monitoring for any further issues with regards to this maintenance.

Posted Sep 09, 2023 - 18:39 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 09, 2023 - 18:24 UTC

Monitoring

One of the Metal shared interconnection ports in FR is down and is causing impact to some primary standalone and all redundant secondary VCs

Posted Sep 09, 2023 - 18:23 UTC

This incident affected: EMEA (Frankfurt (FR)) and Equinix Metal Network.