Connectivity issue in Sao Paulo Metro

Incident Report for Equinix Metal

Resolved

This incident has been resolved.
Posted Oct 16, 2025 - 20:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 16, 2025 - 19:29 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 16, 2025 - 19:06 UTC

Investigating

We are currently investigating an issue in our Sao Paulo metro.
Posted Oct 16, 2025 - 18:55 UTC
This incident affected: Equinix Metal Network and Americas (Sao Paulo (SP)).