Device Provisioning Issue in NY5 and DC13

Incident Report for Equinix Metal

Resolved

This incident has been resolved.
Posted Dec 02, 2020 - 05:31 UTC

Update

We are continuing to monitor for any further issues.
Posted Dec 02, 2020 - 02:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 02, 2020 - 02:14 UTC

Investigating

We are currently investigating an issue affecting provisioning in NY5. Provisioning in this facility may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Posted Dec 02, 2020 - 01:53 UTC
This incident affected: Americas (New York (NY), Washington DC (DC)).
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