intermittent authorization errors

Incident Report for Equinix Metal

Resolved

The fix has been verified and the service is operating normally.

Posted Jan 11, 2022 - 23:06 UTC

Monitoring

The fix is implemented and we will continue monitoring.

Posted Jan 11, 2022 - 19:35 UTC

Investigating

We identified some intermittent authorization issues impacting some customers. We are rolling out a fix now.

Posted Jan 11, 2022 - 18:06 UTC

This incident affected: Equinix Metal API and Equinix Metal Portal.