Paris (PA) Network Connectivity Issue
Incident Report for Equinix Metal
Resolved
This incident has been resolved.
Posted Jun 30, 2022 - 05:39 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 30, 2022 - 04:56 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 30, 2022 - 04:01 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 30, 2022 - 03:55 UTC
Update
Update: Issue caused by a hardware failure in one of our backbone routers. Customers might have experienced some packet loss when the module went down.
Posted Jun 30, 2022 - 02:47 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 30, 2022 - 02:35 UTC
Investigating
We are currently investigating a network issue at our PA4 Facility, which is impacting network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Posted Jun 30, 2022 - 02:35 UTC
This incident affected: EMEA (Paris (PA)) and Equinix Metal Network.