Provisioning Services Unavailable in DC13

Incident Report for Equinix Metal

Resolved

The problem has been resolve and all services are fully operational again.

Posted Apr 02, 2021 - 19:03 UTC

Monitoring

The issue is resolved and provisioning services are restored. We are actively monitoring the issue to ensure final resolution.

Posted Apr 02, 2021 - 18:51 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 02, 2021 - 18:25 UTC

Investigating

We are experience a problem in our DC13 facility that impacts provisioning services, including metadata and SOS. We are actively working to resolve this problem.

Please reach out to us via support@equinixmetal.com with any questions.

Posted Apr 02, 2021 - 18:18 UTC

This incident affected: Americas (Washington DC (DC)).