Reload Core Router in SV Metro
Incident Report for Equinix Metal
Resolved
This incident has been resolved.
Posted Oct 25, 2021 - 21:08 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 25, 2021 - 20:37 UTC
Update
A fix has been implemented and we are monitoring the results.
Posted Oct 25, 2021 - 20:37 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 25, 2021 - 20:34 UTC
Investigating
On Monday , October 25th, 2021 between 03:40 and 4:40 EST (1940 - 2040 UTC)>, we will be reloading a core router in our Silicon Valley metro to alleviate a fault condition. Traffic will be gracefully transitioned off of the device prior to reboot. No customer impact is expected, but some increased latency may be observed during traffic transitions.

Please reach out via support@equinixmetal.com with any questions.
Posted Oct 25, 2021 - 19:42 UTC
This incident affected: Equinix Metal Network.
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