NRT1 Network Issue

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Oct 05, 2020 - 20:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results. Further work to fully restore redundancy is pending on-site support.

Posted Oct 05, 2020 - 18:20 UTC

Update

We are continuing to investigate this issue.

Posted Oct 05, 2020 - 17:59 UTC

Investigating

We are currently investigating a network issue at our NRT Facility, which is impacting network latency for a subset of customers. Please standby for further updates.

Posted Oct 05, 2020 - 17:52 UTC

This incident affected: Equinix Metal Network.