DC13 Network Connectivity Issue

Incident Report for Equinix Metal

Resolved

This incident has been resolved.
Posted Dec 02, 2025 - 04:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 02, 2025 - 03:38 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 02, 2025 - 02:48 UTC

Investigating

We have identified an issue affecting one of our backbone routers at our DC13 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Posted Dec 02, 2025 - 02:47 UTC
This incident affected: Americas (Washington DC (DC)) and Equinix Metal Network.