Device Provisioning Issue in NY

Incident Report for Equinix Metal

Resolved

This incident has been resolved.

Posted Jul 28, 2023 - 17:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 28, 2023 - 16:50 UTC

Identified

We have identified the issue and are implementing a fix at this time.

Posted Jul 28, 2023 - 16:42 UTC

Investigating

We are currently investigating an issue affecting provisioning in NY5 and NY7. Provisioning in NY5 and NY7 may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

Posted Jul 28, 2023 - 15:56 UTC

This incident affected: Americas (New York (NY)) and Device Provisioning.