Network Connectivity Issue - SG Metro

Incident Report for Equinix Metal

Resolved

This incident has been resolved.
Posted Apr 26, 2025 - 10:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 26, 2025 - 09:35 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 26, 2025 - 09:34 UTC

Investigating

We have identified an issue affecting one of our Top of Rack (ToR) switches at our SG5 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Posted Apr 26, 2025 - 09:15 UTC
This incident affected: Asia-Pacific (Singapore (SG)) and Equinix Metal Network.