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Welcome to Equinix Metal's home for keeping the interwebs updated about the status of our platform, API's, and other goodness.
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Scheduled Maintenance
Site Infrastructure Maintenance - Tokyo Jul 14, 2025 16:00-20:00 UTC
On Monday, 14 July 2025 between 10:00AM and 2:00PM MDT (16:00-20:00 UTC), we will perform a scheduled maintenance on our site infrastructure in ty11. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, ty11 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions.
Posted on Jul 11, 2025 - 21:24 UTC
If provisioning becomes unavailable for brief periods, ty11 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions.
Posted on Jul 11, 2025 - 21:24 UTC
Planned Network Maintenance - SK metro Jul 15, 2025 16:00-20:00 UTC
On Tuesday, July 15th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Stockholm
Please reach out to support@equinixmetal.com with any questions.
Posted on Jul 01, 2025 - 13:27 UTC
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Stockholm
Please reach out to support@equinixmetal.com with any questions.
Posted on Jul 01, 2025 - 13:27 UTC
Planned Network Maintenance - DC metro Jul 16, 2025 02:00-06:00 UTC
Update -
Please be informed that this maintenance has been rescheduled to July 16th, 2025.
Jun 19, 2025 - 01:30 UTC
Jun 19, 2025 - 01:30 UTC
Scheduled -
On Wednesday, July 16th, 2025 between 02:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Washington DC.
Please reach out to support@equinixmetal.com with any questions.
Jun 11, 2025 - 12:50 UTC
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Washington DC.
Please reach out to support@equinixmetal.com with any questions.
Jun 11, 2025 - 12:50 UTC
Site Infrastructure Maintenance - Singapore Jul 17, 2025 16:00-20:00 UTC
On Thursday, 17 July 2025 between 10:00AM and 2:00PM MDT (16:00-20:00 UTC), we will perform a scheduled maintenance on our site infrastructure in sg4. We do not anticipate any extended disruption, but the maintenance could result in provisioning being unavailable intermittently over the course of the maintenance window.
If provisioning becomes unavailable for brief periods, sg4 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions.
Posted on Jul 11, 2025 - 18:41 UTC
If provisioning becomes unavailable for brief periods, sg4 site endpoints will not be accessible (e.g. metadata requests in this facility). As this maintenance does not impact our network or customer infrastructure directly, anything that is already deployed will continue to be accessible.
Please reach out to us via support@equinixmetal.com with any questions.
Posted on Jul 11, 2025 - 18:41 UTC
Planned Network Maintenance - AM Metro Jul 21, 2025 00:00-04:00 UTC
On Monday, July 21st, 2025 between 00:00 and 04:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Amsterdam.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 24, 2025 - 22:22 UTC
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Amsterdam.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 24, 2025 - 22:22 UTC
Shared Interconnection Maintenance - AM and ML Metros Jul 21, 2025 21:00 - Jul 22, 2025 04:00 UTC
On Monday, from July 21st at 21:00 UTC to July 22nd at 04:00 UTC, 2025, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact to primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual circuits.
Metros in the scope of this maintenance: Amsterdam and Milan.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jul 07, 2025 - 00:24 UTC
Customers with redundant interconnections will see impact to primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their virtual circuits.
Metros in the scope of this maintenance: Amsterdam and Milan.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jul 07, 2025 - 00:24 UTC
Shared Interconnection Maintenance - AM, FR, MD, PA and SK Metros Jul 22, 2025 21:00 - Jul 23, 2025 04:00 UTC
On Tuesday, July 22nd, 2025 between 21:00 UTC and Wednesday July 23rd 04:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Amsterdam, Frankfurt, Madrid, Paris and Stockholm.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jul 10, 2025 - 07:13 UTC
Customers with redundant interconnections will see impact on primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Amsterdam, Frankfurt, Madrid, Paris and Stockholm.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jul 10, 2025 - 07:13 UTC
Planned Network Maintenance - AM Metro Jul 23, 2025 00:00-04:00 UTC
On Wednesday, July 23rd, 2025 between 00:00 and 04:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Amsterdam.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 24, 2025 - 22:24 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Amsterdam.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jun 24, 2025 - 22:24 UTC
Shared Interconnection Maintenance - DB and LD Metros Jul 23, 2025 21:00 - Jul 24, 2025 04:00 UTC
On Wednesday, July 23rd, 2025 between 21:00 UTC and Thursday July 24th 04:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Dublin and London.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jul 10, 2025 - 07:15 UTC
Customers with redundant interconnections will see impact on primary virtual circuits only. Redundant secondary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Dublin and London.
Please reach out at support@equinixmetal.com with any questions.
Posted on Jul 10, 2025 - 07:15 UTC
Shared Interconnection Maintenance - AM, DB, MA and LD Metros Jul 28, 2025 21:00 - Jul 29, 2025 04:00 UTC
On Monday, July 28th, 2025 between 21:00 UTC and Tuesday July 29th 04:00 UTC, Equinix Metal Shared Fabric interconnections will be impacted by a maintenance activity in the Fabric Network and/or its underlying providers.
Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Amsterdam, Dublin, Manchester and London
Please reach out at support@equinixmetal.com with any questions.
Posted on Jul 10, 2025 - 07:20 UTC
Customers with redundant interconnections will see impact on secondary virtual circuits only. Redundant primary virtual circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact on their virtual circuits.
Metros in the scope of this maintenance: Amsterdam, Dublin, Manchester and London
Please reach out at support@equinixmetal.com with any questions.
Posted on Jul 10, 2025 - 07:20 UTC