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Scheduled Maintenance
Planned Network Maintenance - TY and ME Metros May 19, 2025 16:00-20:00 UTC
On Monday, May 19th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Tokyo and Melbourne
Please reach out at support@equinixmetal.com with any questions.
Posted on May 05, 2025 - 12:40 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Tokyo and Melbourne
Please reach out at support@equinixmetal.com with any questions.
Posted on May 05, 2025 - 12:40 UTC
Planned Network Maintenance - TR, MX Metros May 20, 2025 07:00-11:00 UTC
On Tuesday, May 20th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Toronto and Mexico.
Please reach out at support@equinixmetal.com with any questions.
Posted on Apr 30, 2025 - 15:20 UTC
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Toronto and Mexico.
Please reach out at support@equinixmetal.com with any questions.
Posted on Apr 30, 2025 - 15:20 UTC
Planned Network Maintenance - ME metro May 21, 2025 16:00-20:00 UTC
On Wednesday, May 21st, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Melbourne
Please reach out to support@equinixmetal.com with any questions.
Posted on Apr 29, 2025 - 12:14 UTC
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Melbourne
Please reach out to support@equinixmetal.com with any questions.
Posted on Apr 29, 2025 - 12:14 UTC
Planned Network Maintenance - HE metro May 21, 2025 16:00-20:00 UTC
On Tuesday, May 21st, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Helsinki
Please reach out to support@equinixmetal.com with any questions.
Posted on May 06, 2025 - 16:21 UTC
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Helsinki
Please reach out to support@equinixmetal.com with any questions.
Posted on May 06, 2025 - 16:21 UTC
Planned Network Maintenance - AT Metro May 22, 2025 02:00-06:00 UTC
On Thursday, May 22nd, 2025 between 02:00 and 06:00 UTC, we will perform a scheduled network maintenance.
Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.
Metros in the scope of this maintenance: Atlanta.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 08, 2025 - 06:38 UTC
Customers with servers configured with unbonded network modes may lose connectivity to some services for approximately 30 minutes as switches are upgraded. Customers with properly configured bonded modes should not lose connectivity but should see impact on individual bond member nics at separate times.
Metros in the scope of this maintenance: Atlanta.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 08, 2025 - 06:38 UTC
Planned Network Maintenance - TR, MX Metros May 22, 2025 07:00-11:00 UTC
On Thursday, May 22nd, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Toronto and Mexico.
Please reach out at support@equinixmetal.com with any questions.
Posted on Apr 30, 2025 - 15:23 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Toronto and Mexico.
Please reach out at support@equinixmetal.com with any questions.
Posted on Apr 30, 2025 - 15:23 UTC
Planned Network Maintenance - TY and ME Metros May 22, 2025 16:00-20:00 UTC
On Thursday, May 22th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Tokyo and Melbourne
Please reach out at support@equinixmetal.com with any questions.
Posted on May 05, 2025 - 12:42 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Tokyo and Melbourne
Please reach out at support@equinixmetal.com with any questions.
Posted on May 05, 2025 - 12:42 UTC
Planned Network Maintenance - SP Metro May 27, 2025 07:00-11:00 UTC
On Tuesday, May 27th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Sao Paulo.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 09, 2025 - 14:34 UTC
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Sao Paulo.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 09, 2025 - 14:34 UTC
Planned Network Maintenance - MI metro May 28, 2025 02:00-06:00 UTC
On Wednesday, May 28th, 2025 between 02:00 and 06:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Miami.
Please reach out to support@equinixmetal.com with any questions.
Posted on May 06, 2025 - 10:05 UTC
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Miami.
Please reach out to support@equinixmetal.com with any questions.
Posted on May 06, 2025 - 10:05 UTC
Planned Network Maintenance - MX Metro May 28, 2025 07:00-11:00 UTC
On Wednesday, May 28th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Mexico
Please reach out to support@equinixmetal.com with any questions.
Posted on Apr 30, 2025 - 15:29 UTC
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Mexico
Please reach out to support@equinixmetal.com with any questions.
Posted on Apr 30, 2025 - 15:29 UTC
Planned Network Maintenance - SP Metro May 29, 2025 07:00-11:00 UTC
On Thursday, May 29th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Sao Paulo.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 09, 2025 - 14:40 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Sao Paulo.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 09, 2025 - 14:40 UTC
Planned Network Maintenance - MB metro May 29, 2025 16:00-20:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 08, 2025 - 18:04 UTC
May 08, 2025 - 18:04 UTC
Scheduled -
On Tuesday, Wednesday, May 29th, 2025 between 16:00 and 20:00 UTC, we will perform a scheduled network maintenance. During this maintenance, engineers will be migrating Metal Internet services to Equinix’s unified platform Equinix Internet Access (EIA) AS15830.
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Mumbai
Please reach out to support@equinixmetal.com with any questions.
Apr 24, 2025 - 18:40 UTC
Engineers will use graceful mechanisms to transition traffic thus no impact is expected, although you may experience increased latency or minimal packet loss while route changes and adjustments are made. Customers leveraging anycast may experience path changes and are advised to confirm proper routing once these changes are completed.
Metros in the scope of this maintenance: Mumbai
Please reach out to support@equinixmetal.com with any questions.
Apr 24, 2025 - 18:40 UTC
Planned Network Maintenance - HE and LD Metros Jun 1, 2025 23:00 - Jun 2, 2025 03:00 UTC
On Sunday, June 1st, 2025 between 23:00 and Monday, 2nd June, 03:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Helsinki and London.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 12, 2025 - 06:23 UTC
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Helsinki and London.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 12, 2025 - 06:23 UTC
Planned Network Maintenance - LA Metro Jun 3, 2025 07:00-11:00 UTC
On Tuesday, June 3rd, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Los Angeles.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 12, 2025 - 10:05 UTC
Customers with redundant interconnections may experience an impact on secondary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant primary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Los Angeles.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 12, 2025 - 10:05 UTC
Planned Network Maintenance - HE and LD Metros Jun 3, 2025 23:00 - Jun 4, 2025 03:00 UTC
On Tuesday, June 3rd, 2025, between 23:00 UTC and Wednesday, June 4th, 03:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Helsinki and London.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 12, 2025 - 06:25 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Helsinki and London.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 12, 2025 - 06:25 UTC
Planned Network Maintenance - LA Metro Jun 5, 2025 07:00-11:00 UTC
On Thursday, June 5th, 2025 between 07:00 and 11:00 UTC, we will perform a scheduled network maintenance. This includes backbone-level route adjustments, non-impacting network infrastructure decommission, and capacity enhancements.
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Los Angeles.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 12, 2025 - 10:12 UTC
Customers with redundant interconnections may experience an impact on primary shared and dedicated circuits for approximately 30 minutes as devices are upgraded. Redundant secondary shared and dedicated circuits will remain in operation. Customers with non-redundant interconnections may see mixed impact to their shared and dedicated circuits.
Metros in the scope of this maintenance: Los Angeles.
Please reach out at support@equinixmetal.com with any questions.
Posted on May 12, 2025 - 10:12 UTC